I needed a new internet provider. I checked with Frontier and Spectrum.
Frontier was cheaper. (Thirty-five dollars a month vs fifty dollars a month.) So I went with Frontier.
Within twenty-four hours of the installation, I experienced more disconnects than I’ve experienced in the past year. And they have continued through the weekend.
Is this normal? Is Frontier always this bad? Or am I just experiencing a really bad week? Or did I just get some defective equipment installed?
How recently was the installation? If it was recent, you might have defective equipment or a problem with the connection. You should call for service.
Wednesday.
I’m planning on calling the service department Monday (although that’s a whole separate issue).
Good luck with the service call. FYI, Verizon bought Frontier recently; perhaps that will result in better service?
It’s pretty bad here.
Unfortunately, so apparently are the other options available to me. We’re supposed to be getting some new county fiberoptic installed. They haven’t gotten around to my area yet, and I’m not entirely sure they’ll be coming up this road, but I’m hoping.
Where I am we have a choice of Frontier or Cox. I hate Cox so much that I almost ran to the installer and hugged them when I saw my neighborhood was finally getting fiber. Locally Frontier is leagues better than Cox. So obviously it varies by mirco-area.
I hate to tell you guys this but I had fiber installed.
I hope you love it as much as I do. I have 1Gig up/1Gig down with Frontier for half the price of Cox for 100M up/500 down. That includes a small discount for bundling with my Verizon cell phone that I had anyway.
Reddit has all these specialize sub-reddits so you might ask on the frontierfios sub-reddit:
Btw, the Cox Communications subreddit is hilarious. Literally nothing but hate.