Is it that hard to type 2 lines?

My first rant, and rather weak compared to most of the ones I read, but nonetheless, I need to get this one off my chest.

To make a long story short, I was asked by a ‘field agent’ to mail him some documents. Not my job: to gather the info, run them, and mail them, but I am a nice guy, and know these agents don’t want to have to call 32 different people to get what they need, so I happily say sure. I will get them out to you tomorrow. I even fax him copies that day so he can preview what he is getting.

So, everything is ready, and in a large envelope. Whoops, I don’t have his mailing address. So, I reply to his email, just simply asking for his address. He replies: It is at the bottom of my emails.

Duh! Stupid me, many people do this. So I look…hmmmm, no address. Oh wait, there is an attachment, it must be in there. I open it…just some junk, no address. I email him back, explaining to him that no address is there…maybe it is the email program we use at work, maybe he didn’t send it, whatever. Could you please just type up your address in an email and send it to me, so I can email out the documents YOU need?

Next day I get an email. From him. He tells me it is in the attachment. Me losing patience. I go out for a smoke break. I come back and reply, No. He replies. Yes.

I lose my shit. I design fucking software for a living. I have had a fucking home computer for nearly 20 years. I have a college degree. It is my job. I think I would know if he sent me his address. You wasted 20 minutes of your life going back and forth with me about your address, when it would have taken you 28 seconds to type it out in the first place. And on top of that, you still do not have your documents, and it is likely you are not going to get them, because if I reply to you again, I am likely to just send you a link to this rant, you will complain, I will get fired, and it is just not worth it. These documents are going to turn yellow and desintigrate unless you take the initiative and give me your address. How hard is this shit?

On top of that, when I went out for the above mentioned smoke break, as I was finishing, I slid my ID card and opened the door to my building from the outside. A woman was standing right in front of me and I almost knocked her over with the door. She gives me a dirty look and says watch what you are doing. I proceed to drag the lady outside, and point out to her that the windows of the God-Damn building are one way mirrors, so how the fuck was I supposed to see she was standing in front of the door? Plus, she could see outside, and surely saw me slide my ID, so she knew I was coming in…yet she still stood in front of the door. Dumb bitch. I know she knows this, she has worked here longer than me.

I feel better, a little

Hm. Sounds like you work for the government.

You would think…but no. (Actually, the agent doesn’t work for the company, we contract them him/them to sell our products)My company depends on these field agents (among many others, including ourselves) to sell our products, that is why I quickly said I would take care of it even though he called not only the wrong department, but the wrong office building, in the wrong state. I used to work in the field, and the reason I left is I got tired of putting up with the bullshit these agent always come up with.

Should have dragged her out the Al Bundy way. “Accidental” door/head impact first.

Those one way windows have actually provided for some entertainment when some locals didn’t realize there were people working behind those windows and would use them as mirrors (checking their hair, adjusting their crotch, picking their teeth). :slight_smile:

Yeah, I find this sometimes myself. People say: For address, see below," and the address is there, but it’'s in some wackadoo font in teeny letters and weird formatting, and I can’t figure out what it’s supposed to be. For the amount of time it took to say “For address, see below,” they could have just typed the address. Highly annoying.

(And I thought your rant was excellent. Welcome to the boards.)

LI: Let me share a truism with you:

See if you can get his entire email, with headers and everything, saves as a text file. Check to make really, really sure the address isn’t in there, then email it to him. Tell him you’ll send it to the address in the email.

Something similar happened to me once. On the phone, I was brought in to help on a problem, they asked me how much an hour of labor would cost for a certain project. I asked a clarifying question about the labor, and the guy gives me an attitude laden “Why do you need that?”

My answer was very concise “If you refuse to answer my question, I won’t be able to help you.” I suggest you follow the same path. Write back very simply, “The envelope is ready to go, but if you don’t provide the address in a form I can read, I can’t mail it to you.” Blind copy your boss if you think it will be a problem.

I like this logic.

But, uh, chill out about the door thing, yeah? No need to take out your frustrations about this guy on some cranky coworker.