Finally, someone has captured pretty much a typical day for me here at the help desk (well substitute the Halo playing with surfing the internet and it’s perfect). I post this for my fellow technical professionals in hopes that it will brighten your day. At least I don’t feel so alone up here today.
It’s got a little language, and a screen with icons arranged into a penis and a curse word, but aside from that it should be fairly SFW.
Oh, and it’s hilarious.
Hmm, perhaps this should have been in MPSIMS.
That was hilarious, and it made me want to work in IT!
That was great. And not too far off from the truth, either…
Funniest video ever! I especially like when the guy is describing where his old icons were!
I loved it - have you ever seen medieval help desk?
Blocked here at work. 
Best part:
“I rebooted my machine”
“How many times did you reboot?”
“Three, man. You always tell me to do three.”
Try the original site.
Giggidy!
One of the greatest videos I’ve seen at youtube ever. (Yep, I’m in the business.)
Holy crap that was funny. Loved the “Oh fuck, you just took down the Exchange server”. I was laughing (out loud) right up until the chucklehead said “Sales Force Dot Com was on the left testicle”, and I really lost it. Laughed so hard I got into a coughing fit and had to run to the bathroom.
I support a web-based reporting system for our sales people. I. Can. Relate.
OMFG That was hilarious!!
I am so spreading this around work tomorrow.
Brilliant. Can totally relate to that, for sure – especially “Every time you IT guys do something completely different.”
Best of last week:
It kills me that this woman earns twice as much as me.
The tech shuts down the website with no evidence it’s actually not working, after a message that tells him not to reboot the website in big red letters, and it’s the *caller *who’s an idiot?
Then he screws up the guy’s desktop? Admittedly, it should be changed, but doing it without permission? How’d the tech like if someone screwed with his icons without asking?
Of course I’m sure you know everything about her job, right?
Yeah, I sorta thought the same thing. If we BELIEVED our end users every time they told us we had a problem on the servers and rebooted the servers to fix them, we’d have 20% uptime. There are a ton of steps between “web site is down” and “reboot the web server” - one which is when you discover it works for YOU, you start looking at the users desktop to figure out what the hell is actually going on (are they really trying to do what they say? Do they have connectivity?) But hey, when whether or not you get killed in Halo is more important than actually doing your damn job, what can you expect.
Let me third the sentiment. I was watching the clip and kept saying to myself “who’s supposed to be the idiot here?”
User
Well, you guys are right; but then, it is hysterically funny.
I like to think maybe he’s a noble resistance member throwing the traditional spanner in the works of some evil corporation. It could happen.
Anyway, my favorite is:
“You can’t arrange icons by penis!”
Um…it was hilarious, but he was making his point by hyperbole. By the time the penis got there, didn’t you all realize it was fake? I mean, imagine the luck if the sales guy really had “sex with vegetables” open on his desktop just when this guy decides to make a video…and obviousy the IT guy would not have rebooted the web server, which he knew would get him in trouble…and no one’s desktop stays the same for “eight or nine years” – nobody even has the same computer for more than maybe five years, let alone the same desktop configuration, which anyone can kill by reordering the desktop. So we can all enjoy the funny-ness without worrying that it actually happened to someone.