I don’t believe I’ve ever seen actual chocolate chips in any mint chocolate chip ice cream. It’s always been little tiny slivers of chocolate.
Who’s to say what’s a “bit” and what’s a “chip”? Of course, there’s also a “nib”.
But yeah, I used the zoom feature on the product photo and lo and behold, there’s supposed to be peices of chocolate in there, not pure ice cream. Blame shinkflation - some corporate bean counter probably determined removing the chocolate pieces saved $0.01 per bar and bore the risk of nearly no one noticing, or caring.
Is he famous for winning those cases?
Absolutely! He makes a fortune winning these cases. He wouldn’t be famous if he didn’t win, would he? I read an article about him in, I think, the New Yorker. I’ll look for it when I’m not on my cell. I did a quick Google, but there are loads of attorneys in California specializing in this now that it’s so profitable. The guy I read about started out with lawsuits over screamingly blatant misrepresentations (like saying something was fruit-filled when there was no fruit). Now he also brings a lot of suits that some would consider frivolous, but he maintains that any misstatement or exaggeration is false advertising.
There’s James C. Kelly, who litigated this lawsuit over the misrepresentation of how much almond was involved in the making of almond milk. Blue Diamond settled the lawsuit for $9 million:
He’s a NY-based attorney, so may not be who you’re thinking of.
It could well be the same guy - my memory is getting worse by the day.
It could be worse. I once opened a Swanson fried chicken dinner that comes with mashed potatoes, corn, and a brownie. I opened the factory-sealed box and inside was the factory-sealed tray covered in plastic. There were the mashed potatoes, the corn, and the brownie. But the large section that was supposed to contain a couple of pieces of fried chicken was … empty. There was literally nothing there.
I should have sued the bastards for at least $1 million for emotional distress! 
Speaking of ice cream and hot weather, I’ve rediscovered a childhood delight – ice cream sandwiches! They come in different flavours but the only one that works for me is vanilla ice cream, sandwiched between two soft chocolate wafers. Delightful!
Well, it bothered me.
I got yer back.
Maybe it’s homeopathic ice cream?
They just keep diluting the chocolate chips with mint ice cream, over and over, until there aren’t any chocolate chips left, which just increases the potency of the chocolate flavor. You should be grateful that they’ve been so thorough!
StarvingButStrong, does the picture I linked to actually look like the inside of the mint chocolate bar that you bought? If it doesn’t, in what way does it differ? snowthx, I was not making a distinction between bits and chips. I was asking what those things are. StarvingButStrong, is there any actual difference between the picture and the mint chocolate bar that you bought? What precisely do you think you can sue the manufacturers about? Does the label say anything about the precise amount of chocolate that’s inside the mint chocolate bar?
Are you thinking of Spencer Sheehan?
He was profiled in the New Yorker some time ago, but he’s based in New York, not California.
(And yes, “no chips in my mint chocolate chip Klondike Bar” would be right up his alley.)
I was pissed off about a product once, so I wrote an actual letter. And yes, I did get free product in return. I was broke, so it meant something.
Only once, because I’m not that broke anymore.
My dad scored a case of canned chilli in similar circumstances.
I’ve written about products four times.
- Once to complain that a cookie company had replaced their tropical like with nasty-tasting canola oil.
- Once for spoiled dried fruit.
- Once for a bag of frozen blueberries that wasn’t properly sealed.
- Once for milk with a really weird flavor - not spoiled milk, i think it must have been contaminated with something. Possibly, the cows are something nasty.
I got coupons for the first, and the them away because the new cookies tested like nasty canola oil. But i was probably not the only one to complain, they replaced the canola oil with a neutral-flavored oil shortly thereafter.
The fruit had been reported to the manufacturer as past its sell-by date (based on a secret code, because it was temperature-dependant) and someone had illegally diverted the discarded product to my shitty NYC supermarket.
I told the blueberry company that I’d used the berries, as i was cooking them, but wanted them to know they might have a manufacturing problem. I don’t recall if they gave me a coupon.
The milk company emailed me back and thanked me for the information, and asked for my mailing address in the event i wanted a coupon.
I never got enough that it was worth it if i hadn’t also wanted to communicate with the company about the problem.
Hell, I once bought a Hershey bar that was supposed to be chocolate and almonds. There were no almonds. Given that you were missing the chicken in your meal, that “chocolate and almonds” chocolate bar should have been worth at least $500K. 
(*)
More seriously, I took the OP as more a joke complaint than anything else. “A mint chocolate chip Klondike bar without the chocolate chips? Harrumph! I’ll sue!” Without being serious at all.
(*) Regarding your story, I once got a quarter-chicken takeout dinner from Swiss Chalet. When I got home, I found that the fries were there, the roll was there, the sauce was there. But the chicken? Nowhere to be found. Well, I made do. Suing Swiss Chalet never crossed my mind. I did let them know, and they comped me on my next takeout order. OP, maybe just let Klondike know—hey, maybe get a case of real mint chocolate Klondike bars—before you resort to legal action.
Man, I ate half a can of Crisco vegetable shortening and never got to any cherry pie.
Is that still the image on the can?
I would talk to a lawyer, but but think when the “hurt” is nor severe, but hurts a LOT of people, you have a very strong case.
I joined a class action lawsuit against my utility company for overcharging people taxes (taxing for a feature that should have been tax free, and pocketing something like 25 cents per customer-- but for tens of thousands of customers, for over two years. Conservatively, $3/4 million.
The company had to pay interest, as well as punitive damages, so the $6 I was originally ripped off turned into a check for something like $47 and some change.
Since you were not actually hurt by this, other than maybe dealing with your child no longer able to hold her own bottle, but can just serve less at a time, and refill on request the first time, you might be the the idea person to start a class action suit.
Bear in mind that the finding of six million dollars does not mean everyone on the plaintiff list gets their own 6 million. The settlement of six million is divided among all the legitimate complainers-- who might be vetted by the lawyers if the number is unlikely. ← sorry if that’s a bit of Duh for the OP and others reading, but I’ve had to explain it before, and trying to cover everything.
Good luck, whatever you do.
Don’t forget the attorneys (or maybe you’re including them among the legitimate complainers.) They typically work on contingency and get around a third of the settlement.
Thanks, CairoCarol! As one who absolutely detests the insidious shift to mint chocolate chip, I will keep you on the short list when the great Chocolate Chip Revolt erupts.
Plain chocolate chip has always been my favorite flavor. In fact, my friends consider me a bit odd because I don’t eat ice cream unless it’s chocolate chip (or related, like cookies and cream or chocolate chip cookie dough). “Try something else…you’ll love it! Have some chicken fat ripple!” No, thank you. If I’m going to consume 350 unnecessary calories, I’ll stick to something I know I’ll enjoy.
My granddaughters have been carefully taught to respond to the question, “What is mint chocolate chip ice cream?” by saying, “It’s a tool of the devil!”
I wouldn’t MIND mint chocolate chip ice cream existing if it hadn’t REPLACED regular chocolate chip. What’s with that? What cabal-of-the-week made THAT decision?
In America, we call them “chocolate fries.”