I've been thinking it over for a week now, but there's no way around it: justice simply demands that I sue the Klondyke bar company

Cafe Society
1

The weather here in New England has been awful, just like in so many other parts of the USA. As in, day after day of humidity in the 90 percent ranges and temperatures to match. I finally caved and bought a package of six Klondyke bars. “Mint Chocolate Chip” the box declared! Now just that, but every single bar’s wrapper boasted of it, too. “Mint Chocolate Chip” in enticing type.

And I fell for it. Cool mint flavor. Chocolate coating. Chocolate chips! What could be more wonderful???

I rushed home with my treasures and snatched one out of the package before I even put the rest in the freezer.

And what did I find???

Okay, the chocolate coating was fine. The mint ice cream was nowhere near as green as I thought it would be, but the flavor was acceptably minty. Good enough.

BUT THERE WERE NO, REPEAT NOOOOO CHOCOLATE CHIPS!

Not a single one! I alerted hubby to this travesty and handed him his own bar to examine. He searched carefully. At one point he thought maybe he’d spotted a chip, but closer inspection show it was a flat shard, and worse, it was definitely milk chocolate. Clearly a fragment of the covering, not the semi-sweet dark chocolate that ‘chocolate chip’ has always meant. Harrumph.

Over the next few days we ate the rest of that package, always paying close attention. There was NOT A SINGLE CHOCOLATE CHIP in any of the six bars!

This is a crime. This is bait and switch. This is false advertising. This is… well, something, and I am not going to roll over and let them get away with it.

The question is damages. Not trying to be excessive, but I figure there should be at least a teaspoon’s worth of chocolate chips in each bar. This means I’ve been robbed of no less thanTWO TABLESPOONS of chocolate chips. With the price of chocolate these days, I figure that is at least a dollar’s worth they’ve stolen from me!

Then there the emotional damage I (and hubby, though he’s more stoic than I) have suffered. I’m thinking at least $10,000 for that. And then there’s punitive damages, to make them realize the error of their ways and keep them from doing it again. Maybe $90,000 for that?

What do you think? Do I have a good case? I still have the box and the bar wrappers emblazened with their lies, and the cash register slip, too.

2

You might want to actually sue the correct company.

It’s Klondike, not -dyke.

Otherwise, you might find your assets frozen in the countersuit.
:wink:

3

Copy and paste this post (including the prospective lawsuit) in an email to the company and wait for your lifetime supply of ice cream to begin arriving from the CYA department at Unilever. That way you don’t have to share any of it with lawyers.

4

Didn’t Unilever spin off the ice cream business?

5

I think a photograph of an actual cross-section of a Klondike bar, showing no chips, placed side-by-side with the depiction on the cover of the box, which definitely shows bits of chocolate, would give you a very strong case.

6

But the evidence has been destroyed. The case cannot be proven.

Unless, of course, ANOTHER box of the offending bars can be located.

7

Who would you sue for a Klondike bar?

8

Or call them at KLondike 5…

9

Small side note: I’ve got a shirt that has WWJD FOR A KLONDIKE BAR? Printed on it.

10

As a person who loathes mint chocolate chip ice cream and and therefore knows nothing of the standard composition of a mint chocolate chip Klondike bar, I had assumed that StarvingButStrong had purchased a typical box. So another box could be procured for photographic purposes and it would show the same deficiency.

If the offending box was a mutant, my suggestion is useless.

11

OK, I laughed.

And therein lies the problem. No corpse, no crime.

12

This attack on America’s frosty confections goes deeper than you think.

13

Yeah..email 'em.

You’ll likely get some coupons.
And Klondike/??unknown parent company gives good coupons. If you go by the ones in the coupons in my Sunday paper.

14

Holy shit. It’s not only Klondike, but Turkey Hill as well. This definitely needs to be investigated. Is there one supplier of mint chocolate chip ice cream that’s screwing all the sellers of this cold treat?

I blame the tariffs.

15

Nice username/post combo.

16

Ok. The march is on. Hershey, Pa and where ever Tollhouse comes from.

Chips for All

Minty fresh? Yeah. But missing Chips

Bah, Boo, Hershey.

Free the Chip.

(Sign ideas) :grin:

17

I look at the picture at https://www.klondikebar.com/us/en/p/mint-chocolate-chip-ice-cream-bar.html/00075856139013# and I see what looks like chocolate bits inside. Is this not what they look like? Aren’t those things chocolate chips?

18

God, I hope so.

You know what they say about frozen confectionary factories?

the rats wear ear muffs
:blush:

19

There’s a California lawyer famous for relentlessly suing food manufacturers over false product claims. I’d look into it in your state, if I were you. That’s blatant false advertising.

20

The problem is when what’s shown in the pictures isn’t the same as what you buy. Also, little bits aren’t what we all know as “chocolate chips”.