I don’t recall reading any post by this poster, so I don’t really have any specific issue with the banning. I just wonder about the reason given. Johnny paid the subscription fee. He wasn’t happy with the service and the answers he got, so he threatened with a lawsuit. And as a result, he was banned ?!
That’s no way to treat a paying costumer!
Can you imagine a conversation with, say, a telephone company that went like:
“Hello? Yes, look here. Ever since I joined up I’ve been having calls disconnecting, noisy line, and general low-class service. Your costumer service was no help at all. Unless you improve, I will sue you in… hello? hello? HELLO?”
“Honey, they have disconnected our line!”