Had you talked to the other passenger before the phone call?
Were you able to answer the question?
Was the question something professional in nature?
Is is possible that the other passenger might have been able to answer the question but thought you could provide a better answer?
At the time the caller initiated the call (i.e., before the other passenger answered), did they expect that they’d be telling the other passenger to give the phone to you?
Did they anticipate that as a reasonable possibility?
Were the caller and the passenger next to you traveling together? Maybe they were unable to get seats next to each other and hoped to work out a trade at the last minute?
Yes, this is pretty much it! But it’s not everything. There’s one more bit to this.
It’s worth reviewing an answer I gave to a previous question. Someone asked if the caller knew my name. I answered maybe, but it might help to answer this as a yes. So how could they know my name?
I’m holding out for the full answer because the scenario I’m describing happened to someone in real life and was mentioned on a podcast I heard recently.
I’ll reframe a bit because I think we’re getting a bit stuck: the passenger next to me took a phone call and spoke to the caller for a few moments and then handed his phone over to me saying “it’s for you”. I then spoke to someone on his phone. That person knew me and I was given some information that made me happy to move seats. What happened?
I’m going to assume the same production department that screws up and blames me is what’s running this airline. It may not be the correct solution, but I consider it true in my case.
I think this is close enough otherwise I’d just be holding out for annoying to guess specifics.
I was travelling with my wife on a low cost airline which makes you pay to select specific seating. As we were too mean to pay extra her assigned seat was a few rows behind me. So I take my seat and a few moments later the guy sitting next to me takes the call. He talks for a short time before handing me his phone saying “it’s for you”. Puzzled I take the phone. It’s my wife! “Hello darling,” she says, “Guess what? I happen to be sitting next to the wife of the guy that you’re sitting next to, so she’s gonna come and swap seats with you. See you in a minute!”
The guy next to me spoke to his wife first before she passed her phone to my wife so both phones were passed over at the same time.