Looks like DVI but its not?

I have a customer who ordered a new dell PC, the VGA card has what appears to be a DVI plug on it, but it lacks the “slot” on one end for a standard DVI cable, it is all just small pins.

exact same size as DVI, same shape, just not.

I called dell for an adapter and they sent me out a standard DVI-HDMI adapter instead of VGA. Customer has older 22" monitors that use standard VGA only and is puzzled why this seems to be such a stumper. I went into 2 different electronics supply places in town who are all scratching their head.

What the hell is this thing, I can’t find a picture online.

The card is an NVIDIA 9300 256mb card with that plug and and s-video plug.

Many Dell desktop systems have a video card that can output to two DVI or two VGA monitors. The connector looks like a DVI port, but with all small pins, as you described. They usually include an adapter with the system. Here’s an eBay auction for one such adapter.

Actually, the connector may be a DMS-59 connector. Does it look like the one in this Wikipedia page?

(Never mind, I thing Dewey Finn got it – it’s one of the new goofy quad-link DVI connectors.

Thats it, thank you so much!

Tell Dell they need to send you part G9438. That’s a splitter with 2 VGA connectors on the useful end. Part H9361 is the same thing, but with 2 DVI ports. Dell systems that ship with DMS-59 cards normally include both of those in the packaging.