Louie, Louie oh no! Me say you gotta go.

First a little background. At my work, there’s 4 platforms that need to be worked every day: keep an eye on the network that runs on Clarent equipment, keep an eye on what’s run by the 3Com equipment, go through open trouble tickets and fix what you can, and do testing of the new augment network that goes with the 3Com equipment. Now then:

Louie you ignorant fuck. You were hired on to be the Tier 2 support for my group even though your knowledge of what we do here is as extensive as my knowledge of the mating habits of the duckbilled platypus. I don’t blame you for that as much as the cumcicles that hired you, Mr. Gump, but holy fuck! Stop coming to me with everything that needs to be done!

Yes, I was invloved on the ground floor when we first brought this new network up.
Yes, I was one of two people who did all the initial testing for the original network (the other guy has been recently promoted).
Yes, I know how to do what you’re asking better than 80% of the techs here.

When I’m scheduled to work augment, I do it cuz that’s my job for the night. But when I’m scheduled to work trouble tickets, you still come to me with augment work to be done. I do it, since no one else on my shift knows how and most trouble tickets can only be worked during regular workday hours anyway (I work 4-midnight). Now I’m scheduled to work the original 3Com network - the network that actually is working - and you’re still coming to me with augment stuff although there’s two guys scheduled to work tickets tonight! Look around, there’s 4 people working tonight! You had to pass two of them to get to my desk!

I can’t watch the network we have up and running, field phone calls about trouble with that network, work troubles that show up on the alarm browser for that network, and run scripts, test calls, create spreadsheets, send update e-mails, and whatever else needs to be done for the augment part of that network which isn’t even operational yet!

Now if I let the original network slide and troubles come up, I’ll be on the spot tomorrow for not catching them and correcting them in time (for those who don’t know, if something happens to a piece of our network there is a likely possibility that an entire city can be without long distance phone service - cities like Dallas or Miami including the surrounding suburbs - even entire states can go down). That would be bad. But if I focus on the running network and ignore the augment crap you’ve handed me, then I’m on the spot tomorrow for the new project being another day behind schedule because I didn’t run any of the tests that need to be run.

What are you going to do when I go on vacation? What about when I have days off in the middle of the week? I’m off Thursday and Friday this week, who will work the augment issues then? It better not be sitting and backlogged for me when I show up again on Monday. Teach someone else to do this! I would teach them, but I’m too busy handling all the shit you keep putting on my desk.

Now, just to vent my spleen and get this pressure off my chest:
FUCK YOU! You stupid shit-licking, fart-tasting, sloth humper! May your penis panifully twist in knots so you contstantly piss in your own face! May your scrotum sag so low you kick yourself in the balls with each step you take!

Now I’m off to send an email to my supervisor, saying the same thing, but in nicer terms.

Ah Crunchy once again you enlighten us with your toils tech support or rather net admin hell. I am familiar with these things that go on as well. Trouble tickets, tiered support, and complete idiots. Take comfort in the knowledge that you actualy are smarter than everyone you don’t like. Maybe this fellow you talk about will learn the “ropes” soon enough and will leave you alone(I doubt it though). I’ve posted my own tech office problems in the pit before. But even the pit couldn’t help. I have quit my job because of their total lack of common sense. This seems to be a running trend in the modern office. I wish you the best of luck, and infinite patience.

Not having the faintest idea what Crunchy’s talking about, but sympathetic anyway.

And, let us know how the e-mail comes out. I’d sure like to know how to say “may your penis twist around, etc.” in a nice way.

I’m thinking of editing that part out of the e-mail. I was referring to the problems and situations of the OP - being given more work than I can handle when there are 2 other guys on this shift that can do the job just as well and are not as busy as I currently am trying to maintain a running network without the added nuisance of troubleshooting and testing a yet-to-be-in-production network.

Mighty Maxx, I love your tag line. I think I’ll use it as my quote in my AOL profile, if you don’t mind…

-Syko

“My cat’s breath smells like cat food.” - Ralph Wiggum

Sounds like Louie might be related to my boss.

hardygrrl’s typical work day:

Take 100+ incoming calls and resolve fraud issues.

Help the five new hires she was assigned with their calls.

Fill in as a supervisor when they are “busy”.

Work on projects between calls-pulling up accounts, reviewing said accounts, and cut/pasting the pertinant info to an email. I usuallly get a call or question when I try to do this, which means I have to start all over.
And I wonder why I can’t quit smoking…

Here you go, Crunchy. Platypus mating and reproductive information:

http://www.platypus.org.uk/details.html#Reproduction

Did you know a house for pltypuses is called a platypussary? Another word for the “sounds dirty” list.

So, I go to my supervisor Barry (whom I’ve ranted about here before) about being the only guy chosen to do this work. His first response:
“Well, you’re pretty much our SME on this, you know. If you get overloaded ask someone for help.”
(SME = Systems Management Expert)

Guess what Barry, I’m not the damn SME. Ya wanna know why? Cuz I’m a tech! I’m in the union! SME is a management position. That’s what the “M” stands for you pus-brained infected ass hair! You want me to be the SME? Promote me motherfucker, so I can stop worrying about the upcoming layoffs and the restructuring we all know is coming at New Year’s. Promote me and I’ll be your damn SME and do augment work with a Joker-type grin on my face singing Zip-A-Dee-fucking-Doo-Da and masturbate with joy at each new workload given to me!

And if I get overloaded ask someone for help? FUCK YOU! I am overloaded and I’m asking you for help because as my supervisor you’re supposed ensure I don’t get overloaded in the first place! Let me remind you of the contract - Tier 2 people are not my supervisors; they are there to provide support for me. They are not supposed to assign work. You assign the work, Barry, because you are the supervisor. If Tier 2 needs a tech to do something, by contract, they are supposed to go to you and then you assign the tech to the job. Instead they’re coming straight out here to me.

I don’t think I’m asking too much that you do your fucking job so I can more efficiently do mine.

Goddamn I almost wish they would lay me the fuck off.

And thanks for the info on platypus fucking, Doctor Jackson. Next time they want to talk to me, I’ll just start going on about platypussaries and confuse the hell out of them.

Wow, and here I thought techies had a reputation for being impatient, condescending and egocentric.

Someone lied to me.

You guys are in a union? Weird. What are your benefits?

No one in our entire tech sector is in a union. What are we missing?

I don’t know about other techies, but that pretty much sums me up.

I work for a major long distance carrier and as such, belong to the Communications Workers of America Local 6377. Standard benefits I guess; medical, dental, some life insurance, 401K, etc.

Maybe cuz you don’t work for the phone company?