You won’t call IT, you won’t follow their instructions when you do call IT, and you won’t tell them what the problem is in the first place but it’s somehow their fault?
Yeah, okay.
Probably the best Pit OP I’ve read in a year or more.
I also hate VPNs! It’s like trying to do your job while wearing mitts. It’s kinda the same, but everything feels weird and ends up taking twice as long as it should.
Not sure about the name calling and plans to drag customers into it, though…
First time in the Pit, I see.
He’s using VPN. It’s taking him twice longer than we thought.
This will get even better when IT determines the problem is malware picked up by visiting some random message board during work hours.
Have you tried turning it off and on again?
I think it’s hilarious when people are crazy pissed. This OP cracked me up. He is just so mad. It’s great.
Lambasting IT Fatsos on the SDMB was sure to go sideways. Frankly I’d take this as further evidence that the OP is clueless and context-blind. All together I’d give about a 85% probability that the root cause is between the keyboard and the chair.
Enjoy,
Steven
It sure sounds like a layer 8 problem to me.
While I traditionally go with PEBCAK, that’s probably my favorite euphemism.
H-Dog?? They told us you wuz dead!
Sometimes “doing nothing to change any of the settings on your computer” is exactly the problem. I’m referring to those cases where IT has specifically instructed users that they need to change settings on their computers, because of an update or change in security policy.
Grief counselor.
I’m wondering what busy job only requires checking emails once a week.
I’m also wondering how you can receive emails from customers if you cant’ access your account.
Amphetamine tester.
Hilary Clinton’s secretary.
She had to use her personal account for the same reason, those same SHIT-FUCKING, ASS-DONUT I.T. people.
Caps Lock TESTER
This thread has turned out way funnier than I expected. Great responses.
At the companies I have worked at, involving the customer in an internal issue like this would get someone fired, and it wouldn’t be anyone in IT.
Nobody plays Farmville anymore
Chances are, he did something stupid and fucked his own machine up, or didn’t heed some kind of warning email that said “Do X by Y date, or your Outlook will no longer work.”.
Or it’s possible, I guess, that he has managed to find one of those relatively rare situations where there is actually a problem that’s not easily solved because the helpdesk guy literally sees it 10 times every single day (the vast majority of client-side email problems).
Beyond that… treating the IT guys like this is the fast track to the bottom of the priority queue… to be called sometime before Hell freezes over, but barely.