I would Pit my IT staff, except I don’t think my rant quite qualifies as a true Pitting. Also, I’m tired.
First, a little background. My job requirements involve (among other things) doing the interim implementation of new automated tasks, like daily reports, automatic notifications going to cell phones, that sort of thing. I say ‘interim’ because I’m only supposed to have them running from my machine until our internal development team can get them rolling on the Big Bad Server Farm. It stands to reason that my machine is not your average box, and is loaded with a custom build.
Now, I went through all this when I was hired. Most of it was already in place, so all that was needed was changing the name on the authorization forms, basically. I filled out all the paperwork, submitted it in triplicate, lost it, found it, buried it in a peat bog for a time, and used it as a firelighter, per regulations. Lo and behold, I was granted administrative access on my machine “since that’s really the only way to make sure you have the stuff you need”.
I don’t care if I have administrative access, really. And before anyone speaks up, I do NOT have domain administrator access (we’re a Windows shop); if I screw something up, it’s my machine that suffers, not the rest of the network (in theory, mwuah hah hah).
So, given all that, WHY THE FLAMING HELL DID YOU MOUTHBREATHING MONKEY-BOYS strip away my admin rights? I wouldn’t care so much, except you chose to do so just before my password expired… which necessitates me going in and changing some things on some services because Microsoft is stupid and you need admin access to make the stupid server send out its stupid emails under your own stupid username, stupidheads. And since the Company Policy is that the email come from ME, for accountability’s sake… I kinda need to be able to, y’know, access these services. C’mon, it’s not rocket science here.
I’ve done your job, IT drones. It sucks and is unrewarding, sure, but in this setting, it’s not hard. I’ve been authorized by the frickin’ VP of the department to have these exceptions; I need this level of access to do my job; and I’m TIRED of getting complaints from people who aren’t seeing their pwecious widdle automatic notices because of something YOU brainless apes did.
And closing the ticket without even contacting me is just rude, I might add. I’ll be starting round two tomorrow.
This pathetic venting action (mini-rant? rant-ish blurb?) brought to you by His Supreme Majestic Importance, who called me a short while ago (at home! while I was IN BED!) to let me know his end-of-day stuff hadn’t arrived, and my caffeine-addled brain. Thank you.
