I don’t know what to do so I thought I would ask for help from some very smart people. This is not what I wanted my first post to be but I need help. My girlfriend and I boarded the dog over Christmas. When we picked the dog up the boarding place said everything was fine - we gave him a check for $120 for 6 days. The dog was acting strange (and filthy) and on the way home I noticed blood under her collar. When we looked closer we found that she had a bad cut on her neck because the collar was too tight. We called the boarding house and he did not seem to care so we stopped payment on the check. Our thought was that the dog was clearly neglected because he was unaware of the injury (It was very easy to notice). Had we got a call that the dog was injured or had he told us when we picked her up we might not of been so mad, but the fact that he did not even know about an injury that was several days old made us wonder what kind of “care” the dog was given. When she got home she ate and drank like we have never seen her eat, as if she had not been fed in a while. We took pictures of the injury and took the dog to the vet. They cleaned the cut gave her antibiotics and gave us a written statement that the injury had become infected and had occurred while the dog was in their care (neglect?). He has now sent us a letter that he wants payment along with the “agreement” we signed. He is going to pass the bill to collections if we do not pay. What do you think? How should we proceed? What can we do to protect ourselves if he passes this to a collection agency? Any advice would be helpful. Below is the agreement that we signed with the name of the place blanked out.
ps. The dog is fine now and back to her old self.
AGREEMENT AND RELEASE FOR DOG DAYCARE AND BOARDING
- In consideration for being permitted to use the services and facilities
of **********, I/we, the owner(s), hereby
assume full responsibility for any harm caused by my/our dog(s) while in or
up on ******. I/we further agree to be responsible for any loss, liability,
damage, and cost that may incur due to any harm caused by my/our dog(s). - I/we further understand and agree that in admitting my/our dog(s) to
******, the owners of ****** have relied on my/our representation that my/our
dog(s) are in good health and have not harmed or shown aggressive or
threatening behavior toward any person or any other dog. - I/we further understand and agree that any injury or illness that
develops with my/our dog(s) will be treated as deemed best by the owners of
******, and that I/we assume full financial responsibility for any and all
expenses involved. - I/we have read and understood the attached rules and regulations and
agree to abide by them and I/we have read and understand this agreement and
release and agree to accept all terms, conditions and statements of this
agreement and release.