New and Unimproved Workplace Rants

I believe there is a video of that meeting.

So, my new work laptop arrived today. Just one problem: it has one fewer USB port so I have to find a hub to reconnect all my equipment.

Found a hub and evidently my communications headset is not compatible with the new hardware – plugged it in and the laptop didn’t recognize it as a valid sound output. I’m expecting a new communications headset “soon” (i.e. sometime in the next four weeks).

An early afternoon appointment in a distant city left me getting home early enough that I felt the need to do a little remote work. Unfortunately, I hadn’t logged in to Citrix for nearly a year, and it took me nearly 45 minutes to sort out the security permissions and certificates. >:(

I’m glad this one doesn’t involve any pets!

I’m trying to find a way to make this work, but I’m not coming up with any ideas that would make sense visually. I don’t think they’ll be mad if I can’t make it work, but I don’t like being completely unsuccessful.

I’m laughing, but I’m crying inside. I’m sure they had another meeting where the client wanted to fill all the white space with clip art. :crying_cat:

I had one of those. Pitching billboard ideas to a big client, and the best one was tasteful, with (just the right amount of) white space.

One of our own team, our media director who was just there to address budget concerns, piped up: “I think there’s a lot of wasted space on this board. Why not fill it? I mean, we are paying for this space.”

There are three more videos with the Expert. Here’s one.

The company that hosts our website CMS is just full of people who make mind-bogglingly terrible decisions. (I think their staff meetings are a lot like the video in vislor’s post, and I would like to meet that one person who tries to convince everyone to do it the right way. Today one of our web people is trying to do an FAQ list. She set a ranking number for each FAQ so they would display in a certain order. You would think that #1 would be the first item on the list. But no, they start with the highest number, and number one is at the bottom of the list. :roll_eyes: On top of that, if you add a new question, you have to change the ranking number for every item with a higher number. I could deal with a few quirky things, but things like this happen too often (also things stop working, get fixed, then stop working again—it’s the circle of life, but extremely annoying). And they want us to pay for training for problems that 1) we don’t have the ability to control but they think we do, or 2) are questions they should answer for free, because we’re already paying them a lot of money for this website. I might have already griped about the features they’re taking away from us, which leaves me in a bad situation because some parts of my job are taking longer to do.

My job satisfaction is going down because our technology people won’t let me get another Mac and my supervisor is not doing anything to help me get my laptop replaced and it is going to die soon.

Shouldn’t that be " 2) are questions they should answer for free, because we’re already paying them a lot of money for this website, and 1) we don’t have the ability to control but they think we do."?:smiley:

All IT has it’s drawbacks. We have this software that should have been debugged by the beta testers back in 2016, but we are uncovering all kinds of problems. Info inadvertently drops off ALL THE TIME!

In other words, I feel your pain.

The company I work for likes to “train” us on how phishing works by sending out emails that are “phishing” us but aren’t actually real phishing but just the company.

And usually I don’t fall for their fake phishing. Usually I catch it right away because they aren’t even a tiny bit clever. But, today, I am tired and trying to get work done and I got caught. I got caught by one and clicked a link and everything. I am the worst! I am the one they make these training emails for!

That happened to me last week twice. I felt like an idiot. :expressionless:

Be aware that they will test you a second time, right away!

Our punishment is taking the damn training again!

That was always our punishment as well. The first time it happened in any specific office, the offender had to retrain. The second time, EVERYONE had to retrain.

Retirement is wonderful.

My company does the phishing attempt as well. They are very clever at it. So clever that people stopped opening emails at all. And/or, everything would be pushed back to the PTB asking it it was a trick.

That’s the problem. This one was sooooo obvious. I just feel dumb for being taken in because I didn’t spend the 1 extra second to actually read that it was coming from teams-microsoft.net. I wouldn’t feel bad if they were clever about it.

It easy to just get busy and say f’ it and open something up.

What is biting our service desk people in the ass is that anything that looks the slightest bit off, gets flagged for them.

I actually fell for one last week, myself.

It was nearly perfectly executed. Purportedly came from one of the engineers I work with, and was just a continuation of an actual email chain that I was an active part of; had an attachment for me to review, and this isn’t the first time I received a strange filetype from this particular engineering office.

I only noticed the bad email address when the file I attempted to open wasn’t seeming to behave properly and began a reply to the email to ask if I could get a different format… Immediately stopped all unrecognized processes through windows task manager, ran malwarebytes and virus scan, then shutdown and ran a pre-boot virus scan. Malwarebytes found a few dodgy files, and quarantined, but I otherwise seemed to dodge a bullet; haven’t noticed any issues from it.

I don’t get our IT department – or, more likely, the service they’ve contracted with to conduct fake phishing tests. The one they sent out today was painfully obvious; it was purportedly from SpaceX, and was offering land sites on Mars and a job at SpaceX or Tesla. On the other hand, the one that tripped me up looked very real; it was a convincing email from an employee at coporate headquarters who really would have had reason to contact my department. The result of that one was that I now flag unsolicited emails from corporate as suspicious.

Just flag every email as suspicious. Including (especially) the ones from IT that tell you to stop reporting every email.