Now My DVD burner is not working!

Factual Questions
1

I don’t know why, it has just stopped.
What will happen, no matter what burning software I use or type of burning I do, is that it will do most of the job, then stop claiming that there was a write error. Leaving me frustrated and with another shiny coaster.

I am using XP and a Samsung TS-H552B drive.

Also, after installing Alcohol 120% ( I am sure if this was the start of it, though), it now occasionally miss-recognizes it as a non-burning CD-drive. I uninstalled the program, but the problem persists. Programs like Nero are still able to use it (although they ultimately fail) but the windows add-on ISO Recorder is no longer capable of recognizing the drive as a burner.

I have installed the latest firmware, and I could find no newer drivers.

2

Can you burn a CD? If this fails then I would say the drive is toast.

3

Actually, that is what I have been trying to do. I don’t think that I have attempted a DVD burn.

4

Have you tried “removing” the drive from the device manager and rebooting? Does the burning software have a drive speed test option? Back when I used Roxio, it would test the read/write capabilites of a drive when first installed.

5

Nope, didn’t work. :frowning:

Although, I was able to copy a single text file onto a test CD using the standard Windows “drag and drop” feature.

6

Here is the error log produced:

########################### System Information ###########################
Windows XP Home Edition 5.1 Service Pack 2 (Build 2600)
Processor info: AMD Athlon™ XP 2100+ (1759MHz)
Memory Available to Windows: 523,736 KB

############################ Program Information ###########################
File Name: C:\Program Files\Alcohol Soft\Alcohol 120\Alcohol.exe
Company Name: Alcohol Soft Development Team
Description: Alcohol 120%
Original: alcohol.exe
Product: Alcohol 120%
Trademarks: Alcohol Soft Development Team
Copyright: Copyright© 2002-2005 Alcohol Soft Development Team
Version: 1.9.5 ( Build 3105 )
Date: 2005/09/05
Size: 1517568 Bytes
Hash: 7b483efea095f765ee87cc5b23643dcd
Hash(1): d1a6dcfed81ff332d01c55e3cbc5c0e68bc7c1025c3ae23577c953ca5d59955
Hash(2): 80965b475776dcff3fc125950300bc53e7fff35f2cb2cb2f83c727ad952c740
File Name: C:\Program Files\Alcohol Soft\Alcohol 120\alcoholx.dll
Description: Alcohol virtual device control library
Original: alcoholx.dll
Copyright: Copyright © 2000-2004
Version: 3.47.0 ( Build 0 )
Date: 2004/08/12
Size: 74752 Bytes
Hash: 1b7083f2ca3a98bb3c14c3a08ad5c2d2
File Name: C:\Program Files\Alcohol Soft\Alcohol 120\devsupp.dll
Company Name: Alcohol Soft Development Team
Description: Alcohol Software Device Capability Library
Original: devsupp.dll
Product: Alcohol Software Device Capability Library
Copyright: Copyright© 2002-2003 Alcohol Soft Development Team
Version: 2.4.0 ( Build 627 )
Date: 2005/06/27
Size: 42496 Bytes
Hash: 4e112134e74179bf3f0f69a93603131b

########################### Options Setting ###########################
Devices control interface: Default Driver Control Interface
CPU Priority Level: High
Memory Buffer Size (MB): 128
Examine the accuracy of data read from physical device: Yes
Turn off “Auto-Select best write speed” function if possible: No
Overburn disc(s): No
Fill memory buffer before recording discs: Yes
Ignore Media Type: Yes
RMPS (Recordable Media Physical Signature) Emulation: No
BAD Sectors Emulation: No
Sub-Channel Data Fixed & Emulation: No
Laserlock Emulation: No
Current Language: English

############################ Device(s) List ############################
(E:) TSSTcorp CD/DVDW TS-H552B (atapi, Port 0, Bus 0, Target 1, Lun 0)
(D:) TSSTcorp DVD-ROM TS-H352A (atapi, Port 0, Bus 0, Target 0, Lun 0)
(F:) SCSIVAX DVD/CD-ROM (Vax347s, Port 2, Bus 0, Target 0, Lun 0)

##################### Installed Device Drivers List #####################
1394BUS.SYS ACPI.sys afd.sys AFS2K.SYS amdk7.sys
arp1394.sys aspi32.sys audstub.sys BATTC.SYS BCMNTIO.sys
Beep.SYS BOOTVID.dll CdaC15BA.SYS Cdfs.SYS cdrom.sys
CLASSPNP.SYS compbatt.sys disk.sys dump_atapi.sys dump_WMILIB.SYS
Dxapi.sys dxg.sys dxgthk.sys enodpl.sys Fastfat.SYS
fasttrak.sys fdc.sys fetnd5b.sys Fips.SYS fltmgr.sys
Fs_Rec.SYS ftdisk.sys gameenum.sys hal.dll HIDCLASS.SYS
HIDPARSE.SYS hidusb.sys HPZid412.sys HPZipr12.sys HPZius12.sys
HTTP.sys i8042prt.sys imapi.sys ipnat.sys ipsec.sys
isapnp.sys iviaspi.sys kbdclass.sys KDCOM.DLL ks.sys
KSecDD.sys LHidFlt2.sys LHidUsb.Sys LMouFlt2.sys MAPMEM.sys
mnmdd.SYS mouclass.sys mouhid.sys MountMgr.sys mrxsmb.sys
Msfs.SYS msgpc.sys mssmbios.sys Mup.sys MxlW2k.SYS
NAVENG.Sys NavEx15.Sys NDIS.sys ndistapi.sys ndiswan.sys
NDProxy.SYS netbios.sys netbt.sys nic1394.sys NPDRIVER.SYS
Npfs.SYS ntdll.dll Ntfs.sys ntoskrnl.exe Null.SYS
nv4_disp.dll nv4_mini.sys ohci1394.sys PartMgr.sys pci.sys
PCIIDEX.SYS psched.sys ptilink.sys PxHelp20.sys rasacd.sys
rasl2tp.sys raspppoe.sys raspptp.sys raspti.sys rdbss.sys
RDPCDD.sys redbook.sys SAVRT.SYS SAVRTPEL.SYS SCSIPORT.SYS
secdrv.sys serenum.sys serial.sys SPBBCDrv.sys srv.sys
swenum.sys SYMDNS.SYS SYMEVENT.SYS SYMFW.SYS SYMIDS.SYS
symlcbrd.sys SYMNDIS.SYS SYMREDRV.SYS SYMTDI.SYS tandpl.sys
tcpip.sys TDI.SYS termdd.sys Udfs.SYS ultra.sys
update.sys usbccgp.sys USBD.SYS usbehci.sys usbhub.sys
USBPORT.SYS usbprint.sys usbscan.sys usbuhci.sys Vax347b.sys
Vax347s.sys vga.sys viaagp1.sys viaidexp.sys VIAPFD.SYS
VIDEOPRT.SYS VolSnap.sys vulfntr.sys wanarp.sys watchdog.sys
win32k.sys WmBEnum.sys WMILIB.SYS WmXlCore.sys

################## Detailed Information of Device(s) ##################

///////////////////////////////////////////////////////////////////////
(E:) TSSTcorp CD/DVDW TS-H552B(0:1) detail information.
///////////////////////////////////////////////////////////////////////
Vendor Identification: TSSTcorp
Product Identification: CD/DVDW TS-H552B
Production Revision Level: TS10
Location: atapi, Port 0, Bus 0, Target 1, Lun 0
Support recording method: DAO, RAW SAO, RAW SAO+SUB, RAW DAO(96), DVD DAO
BURN-Free Technology: Unknown
Auto-Select best write speed: Not Supported
*** NOT listed in Alcohol’s database. Please report to development team
-* Note: This information below is provided by the unit, it might be inaccurate. -
- This software does not use this information! *-
Removable media: Yes
Version: ATAPI (INF-8090i/INF-8020i/INF-8028i)
Response Data Format: 02h
CD-R Read/Write: Yes/Yes
CD-RW Read/Write: Yes/Yes
Read CD-R Fixed Packet: Yes
Test Write: Yes
DVD-ROM Read: Yes
DVD-R Read/Write: Yes/Yes
DVD-RAM Read/Write: No/No
Audio Play: Yes
Composite Audio and Video Data Stream: No
Digital output (IEC958) on port 1 Supported: No
Digital output (IEC958) on port 2 Supported: No
Mode 1 Form 2: Yes
Mode 2 Form 2: Yes
Multi-Session: Yes
BUF: Yes
CD-DA Commands supported: Yes
CD-DA Stream is Accurate: Yes
R-W Supported: No
R-W De-interleaved and Corrected: No
C2 Pointers Support: Yes
ISRC Supported: Yes
UPC Supported: Yes
Read Bar Code: No
Lock media into the drive: Yes
Currently drive Lock state: Unlocked
Prevent Jumper: No
Eject Command: Yes
Separate volume levels: Yes
Separate channel mute: Yes
Changer Supports Disc Present: No
Software slot selection: No
Side change capable: No
P through W in Lead-In: Yes

///////////////////////////////////////////////////////////////////////
(D:) TSSTcorp DVD-ROM TS-H352A(0:0) detail information.
///////////////////////////////////////////////////////////////////////
Vendor Identification: TSSTcorp
Product Identification: DVD-ROM TS-H352A
Production Revision Level: TS04
Location: atapi, Port 0, Bus 0, Target 0, Lun 0
-* Note: This information below is provided by the unit, it might be inaccurate. -
- This software does not use this information! *-
Removable media: Yes
Version: ATAPI (INF-8090i/INF-8020i/INF-8028i)
Response Data Format: 02h
CD-R Read/Write: Yes/No
CD-RW Read/Write: Yes/No
Read CD-R Fixed Packet: Yes
Test Write: No
DVD-ROM Read: Yes
DVD-R Read/Write: Yes/No
DVD-RAM Read/Write: Yes/No
Audio Play: Yes
Composite Audio and Video Data Stream: No
Digital output (IEC958) on port 1 Supported: No
Digital output (IEC958) on port 2 Supported: No
Mode 1 Form 2: Yes
Mode 2 Form 2: Yes
Multi-Session: Yes
BUF: No
CD-DA Commands supported: Yes
CD-DA Stream is Accurate: Yes
R-W Supported: Yes
R-W De-interleaved and Corrected: No
C2 Pointers Support: Yes
ISRC Supported: Yes
UPC Supported: Yes
Read Bar Code: No
Lock media into the drive: Yes
Currently drive Lock state: Unlocked
Prevent Jumper: No
Eject Command: Yes
Separate volume levels: Yes
Separate channel mute: Yes
Changer Supports Disc Present: No
Software slot selection: No
Side change capable: No
P through W in Lead-In: Yes

#######################################################################

###################### Source Disc/Image Information ######################
Type: Media Descriptor Image file
Path: C:\Documents and Settings\Muad’Dib\Desktop\General\CDBackup\quake 3
Name: QUAKE3.mds
QUAKE3.mdf
Size: 608.99 MB
Session: 1
Track: 1
Session 01:
Track 01: Mode 1, Length: 271504(530.3 MB), Address: 000000
#############################################################################

####################### Dumping/Recording Progress Log #######################
23:25:37 Processor info: AMD Athlon™ XP 2100+ (1759MHz)
23:25:37 Memory Available to Windows: 523,736 KB
23:25:37 Memory Buffer size: 128 MB
23:25:37 Image file loading: C:\Documents and Settings\Muad’Dib\Desktop\General\Downloads\quake 3\QUAKE3.mds
23:25:37 Source Info: Session: 1, Track: 1, Length: 530.3 MB / 060:20:04
23:25:48 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): Recording Method/Speed
23:25:48 Recording - DAO / SAO - 40X (6000 KB/Sec)
23:25:48 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): BURN-Free activated
23:29:46 (E:) TSSTcorp CD/DVDW TS-H552B(0:1) - [Write ERROR], LBA: 92176, Length: 16
S:KEY - 03/0C/00 - “Write Error”
23:29:47 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): Recording failed!
23:29:47 Error message: [03/0C/00] - Write Error
23:29:47 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): Recording failed!
23:29:47 Image file loading aborted!
23:29:51 Something is wrong with the recording procedure! Please check the log file and report any errors to Technical Support.
##############################################################################

7

This, if you look around, is a pretty common problem with this drive. you’ll find you can read factory pressed CD’s, but can’t get it to recognize blank CD’s, or read burned CD’s.

Supposedly, I can still burn DVD’s, but since I have no DVD’s, I don’t know for sure.

I recommend replacing the drive.