Sitnam, the first two parts of my post were directed to you in response to telling waiters up front you’re not going to tip and then getting “the service you’re paying for.”
The rest was directed towards other’s posts about service in non-tipping countries, not you.
Since this is really more of a pizza delivery thread, you (or those who oppose tipping delivery drivers) should call for your next pizza and inform them before placing your order that you aren’t going to tip. It would be interesting if we could get enough Dopers to do this and monitor the results.
I’m working right now (ok, technically writing a post, but I digress) I always do my work on time and with a smile, for co-workers and students, and what do I get? A pay slip, at the end of each month. Should I expect more?
I can’t see why it is that delivery/serving staff seem to think themselves entitled to free money that others in equally paid jobs would not receive. Why should someone who doesn’t tip receive an inferior service? If a company offers some sort of premium service for faster delivery, that’s one thing. Employees thinking they shouldn’t bother themselves for people not offering free money, that’s another.
Tipping is a custom in the USA. It might be better to improve wages for service people instead of making them depend on tips–but that hasn’t happened yet.
Do you get more? Paid vacation time, sick leave, retirement benefits, computer access, office space, free coffee and donuts?
Jobs come with wages/salary, but they also come with benefits of other sorts, that you expect to receive when you take the job. In the US at least, those benefits and expectations include, for certain occupations, that you will receive tips from the people you serve.