Okay, I guess I’ll take a turn at asking this question now. Ed, I’m a paying customer–how will this policy change improve my experience with the SDMB? If it will not improve my experience with the SDMB, which customers’ experience will it improve? If it would help, please assume that I am fucking retarded and provide some examples.
And a couple related questions:
-What metrics did you use to determine that the rule changes were necessary?
-What metrics will you use to determine whether the rule changes are beneficial? (If your boss says “Prove to me that the change was for the better”, how will you do so?)
-Rule 1 states “All comments and complaints about SDMB administration must now go in the About This Message Board forum.” However, your FAQ entry under the heading “Can I argue with a mod in the Pit?” states “If you simply want to clarify a misunderstanding in a reasonable manner, no problem. However, any protracted discussion of a mod action should be taken to ATMB.” This seems to imply that some discussion is acceptable in the Pit. Can you clarify what is appropriate for the Pit and what is not?