This is making me crazy. Here’s the scoop:
I bought a digital camera (Kodak EasyShare DX4330), installed the software to download the pictures, and tried to download the first crop of unbearably cute babypoet pictures.
Every time I try, I get two messages:
“Quick Time Streaming Authoring cannot load because versions of QTS and QTSAuthoring do not match.” Check.
Then: “Quick Time Streaming Extras cannot load because versions of QTS and QTSExtras do not match.”
I bought and downloaded the newer version of QuickStream, or at least I think I did. Then I went to the QS site and followed various links to find out that my installation isn’t correct and I need to reinstall.
Now. I have no idea how to reinstall this thing, or how to further troubleshoot. I have no idea, basically, what is wrong with the blasted thing in the first place. All I want to do is download my darn pictures and email to my friend.
I am in danger of swearing like Ned Fiddleydiddley Flanders here ANY SECOND.
If anyone can help me out, I would so appreciate it…here, via email (karolhovis@hotmail.com) or on IM, where I am variously known as Karol Hovis (MSN) and karolhovis (Yahoo).
Thank you thank you thank you.
Best,
karol