I’ve recently started a job as an insurance agent, and there’s a phenomenon here that everyone seems to agree is pretty much a fact: Black customers are tough to sell, and even tougher to keep. The managers I’ve asked have told me that for some reason it’s just very hard to actually get a check out of black couples for life insurance, and once you do, it’s very hard to keep them on the books.
I don’t believe these guys are just bigoted. This is their actual experience. Now, I fully admit that I’ve had the same experience with whites already. There are some whom I could smack for being so double-minded. The thing is that I’m told that the percentage of cancellations is much higher among our black clients. One manager has gotten to the point that if he has a black couple scheduled, he might double book that time if he has nothing else to give another client whom he’s scheduling. His theory is that people are writing out checks, and then when they can’t make the second or third payment, because they never should have agreed to that amount anyway, they cancel.
NOW, I don’t want any crap explanations like those that might have come out of that BrianMc guy who got banned. I’m assuming this is a cultural/sociological issue. I’ve been on very good terms with a number of black people at various times, and people in general are just people; we’ve all just been raised differently. I’ve taught school before where I was one of only three white teachers on the staff, and one of those was the kind to make me ashamed of being white, she was such an idiot.
Anyway, any guesses as to what might be going on with this?