Real downloader

This used to work fine, but now it won’t work on either firefox or google chrome.

I have tried to fix it following the help guide, then downloading REAL again and nothing works. Help!

Thanks in advance.

more details may be helpful

your OS?
your browser
is there an error message?
if there is an error message, what is it?

etc

XP-Firefox and Google Chrome- no error message , no nothing