And twice I’ve had customers who claim they didn’t have their credit card, so I put the bags behind me, only to find their children trying to take the bags. I was absolutely livid that anyone would use their children to pull such a stunt, and became quite vocal about it, saying very loudly “You will NOT take those bags. They have NOT been paid for.”
My biggest peeve in shopping, which becomes exponentially worse at Christmas, is when people stand there like idiots while all of their merchandise gets rung up and only when they’re given a total does it break their little mind coma and they start looking for their money.
Then I get to stand there while women search their suddenly extra dimensional purse for where they put their money, or men have to check every goddamned pocket they have before finding their wallet. FUCK. Stop wasting everyone’s time with this shit. You knew you were going to have to pay for it before you even drove to the store. Don’t be completely unprepared for it and act surprised and caught off guard when you’re asked for money!
And writing a check? You’re writing a fucking check, not War and Peace. It shouldn’t take you five minutes to do it.
Earlier this week I walked up to a closed register, opened it up and announced that I could take some of the people standing in a line for the other register. Someone walked in the door and walked straight up to me before the woman walking around from the other register got to me and she got all bent out of shape and had to make a lot of noise about it. Tough shit. As that guy said, first come, first served. Then when it is her turn, we complete the transaction, she pays for it, then dawdles at the counter playing with her purse and still complaining about the guy who got there ahead of her, to the point where the guy behind her in line just walked away and went back to the other register. :mad: Fuck you, bitch. If you want to complain about something like that, don’t be the fucking hypocrite who then wastes the time of the guy behind you.
I have heard security guys say they still have to practically pry people away from the computers at closing “I just need a few more minutes!” and “I wasn’t warmed”:smack:
I never got that call when I worked University Security. I got the calls about people watching porn in front of others and had to trespass them from the campus. Whereupon about half of them would try to tell the police that since they had no other access to a computer, they had every right to use the (private) University’s “public” computers. No, no you don’t.
And the quick and easy solution to “I’m not done yet” was a simple ‘shut off the power to the entire bank of computers’. 
“Now you are”. The library staff did that themselves.
Plus, the people who wait until we are closed to head to the bathroom.
My spouse works retail for a large chain, and:
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Yes, the manager and event the clerks there can adjust the price on a advertised sale item. They do it all the time. So, your company, by making them go to customer service is making it needlessly complicated. The problem there isnt with the customer, it’s with your stores bad policy.
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At the register there is a little book, with names & pics of the fruits & veggies and the scan code next to it. If your store doesnt have one of these useful items, then again- *store policy is bad *not consumer. Consumer by saying “IT’S A DOLLAR SIXTY-NINE A POUND” is actually helpful with that little book in cases there are several veggies (like organic vs non) that look similar.
Yes, I concur, Stupid company rules, not bad customers.
Well, maybe. I was given a lovely gift set of mens cologne by a wealthy relative. The scent make me sneeze. All I knew was that she LOVED to shop at Nordstroms, and I knew Nordy’s carried it. So, I took it back there. I explained my dilemma. They took a few minutes, made a phone call or two, then had me sign a return form and gave me like $50. The clerk then explained “We dont actually carry this set at Nordstroms, so we had to call a different chain to find out what it was being sold for there.” !!!:eek: In other words, they cheerfully gave me a refund on a product they didnt sell and didnt carry. (They were a distributor for that line, which was pretty exclusive to high end stores)
Needless to say, I then made it a point to shop there when I could.
And Target, and Sprouts, and Ralphs, and … well, it’s pretty common. Mind you, there does have to be a spot for that product- which appears to be recently emptied by customers.
Because if the spot holds a dozen widgets, and they store gets in a box of a dozen- because that’s the only way they are shipped, but there’s still four on the shelves as they didnt sell as fat as predicted- then you have four widgets “in the back”.
Yes, stores still have some stuff “in the back”. No longer as common as before, but it happens.
I was working PT at Borders, just to get the discount. Well, it turns out my manager was doing just this. HR and security perp walked her out of the store, leaving me to close and lock up. And I didnt have keys, which created a problem…
Note, it works better than the OTC drug that makes me drowsy!
That has to be wrong. So many times the register does not show the right price- aka rather the advertised or displayed price. Yes, the clerk didnt make a mistake, but the computer/register did. That happens constantly in retail. So, for you to say “not once in 12 years”, either i misunderstand you are you are very mistaken.
Walking out of the store after close, headed to our cars and people come up screaming about how they came to use the restroom and need it right now!
We’d always point them at the OTHER convenience store/gas station that you could see from ours. Then they’d whine about how they hated that place.
Too fucking bad. We’ve locked the doors, we’re going home. We’re not unlocking the store, turning off the alarms, clocking back in and standing there so you can pee.
Similarly, people walking up after we’ve locked the doors, finding them locked and us counting down the drawers, then swearing at us and flipping us off for daring to close the store at the time it’s supposed to close. :rolleyes:
Our local grocery stores offers bags of uglies for $1, and I often buy a couple. Then, if it goes bad before i get around to it, I have a clear conscience.
Carlin had a great routine for that: "Two very important responsibilities, the first one is: keeping people from standing with the door to the refrigerator open for more than 45 minutes at a time. God, that gets me mad - “YOU WANT TO CLOSE THAT GODDAMN DOOR PLEASE? YOU WANT TO CLOSE THE DOOR?! YOU’RE LETTING OUT ALL OF THE COLDNESS I SAVED OVERNIGHT! COME ON, CLOSE THE DOOR!” - you know, some guy smoked eight joints and he’s gonna inventory my refrigerator. “Ummmm…Ummm…Uhhh… “Here, here’s fifty dollars- go down to the Burger King. Willya, God! We’ll save more than that on electricity alone. Close the goddamn door, willya?” Look, if you wanna know what’s in there, why don’t you take a Polaroid picture and go away and look at the picture and then come back and figure out what you want. Years ago, we didn’t have Polaroid cameras. We had to make an OIL PAINTING of what was in there!”
Oh yeah, I was standing at a high priced jewelry counter and a argument arouse- rather loud between a customer and the clerk, since the clerk was telling the customer the bill was counterfeit. My friend then says, loudly “well he (indicating me)* is a Treasury Agent and can solve this!*” (thanks, “friend”, I am not on duty and that’s not my department, sigh).
Anyway after both customer and clerk ask me to, I reluctantly take a look at the bill. It’s a very old $100 gold note. In nigh perfect shape. And real*. Now if my blabbermouth friend hadn’t outed me, I could have just offered them my new and checkable $100 bill in exchange, but noooo. sigh. Anyway, the customer got her jewelry, my friend got to make her purchase, and everyone was happy. almost everyone.
- worth about $500, or so, depending on a lot of things. Certainly more than $100.
It was probably six months ago, but I had a long line of people, was the only person at the register because the only other person was out emptying the outside garbages, when this woman walks up, plops down on one of her elbows, let’s out a deep sigh, says she wants some scratch offs and tells the people behind her “this will be a while”.
I said “OH HELL NO, get out!”. She looked at me in shock and refused to move. I told her I wasn’t giving her any scratch offs, get out. She ranted about calling corporate, coming in and talking to my manager, getting me fired, etc. I said “I have a long line of people who need to pay for their gas and go home. If you want to spend 10 minutes looking at scratch off tickets, you can come in when we’re not so busy or you can go to that closed register, look at the signs there and make up your mind. But you don’t get to stand here and make everyone else wait for you to pick them out.” Then I moved on to everyone else while she walked out the door screaming about how she was going to get me fired.
Never heard a word about it.
Back when I was in shoe repair the mayor of one of the nearby cities was a regular patron for awhile. Someone tried to pull the “I’m not satisfied and I’m close friends of the mayor” line, at which point the woman behind him in line said “No, actually I don’t know you, but even if I did I’d still tell you there’s nothing wrong with their work and you need to pay them what you owe them.” Yep, she was the mayor.
Only time I’ve ever seen someone using the “close friends” line get caught with their pants down.
“Suspend transaction, send stuff to service desk, send person to car” is our standard method of handling that. Then on to the next person in line. Most of the time they really do seem to have left it in the car.
Haven’t heard it, but my response would be “What makes you think the mayor of this city gets to tell us jack shit about how we run our business?”