SDMB subscription problems? Read this

$7.48 is the charge for the second year, not for both years together. If you want to lock in the rate now, we are happy to take your money; just click on the “subscribe” link. You can pay in advance for as many years as you like.

I have paid via Paypal but I’m still being told I am a guest. Where or to whom should I mail my copy of the paypal receipt?

If you’ve paid through PayPal’s eCheck option, it would take about 4-5 days for the payment to clear. Your status will be changed after the payment comes through.

Please confirm what mode of payment you have used.

Thanks xash. I paid with eCheck.

never mind.

PC or Mac?
Browser type and version number
Home or work?
What country are you in?
Is there a firewall installed?
Is antivirus software installed?
Type, brand, and issuer of credit/debit card are you using, e.g., Bank One Visa debit card
Did you try a different credit card, browser, and computer?
Describe exactly what you did, and with what result. Indicate error messages received, preferably by copying. Include any error codes, e.g., 404 Not Found.

I have a PC with windows XP, No firewall, but I have McAfee antivirus. I am at home, in the USA, and when I paid with paypal (twice!, once for 4.95, and then for 7.95) , it registered as being paid, even though it seems that I was not credited. I have a Visa Debit card. I paid for it the first time, the day after it was first offered, and then again yesterday, or very recently. Thank you.

Not a Well Woman, you are a Charter Member, although your status shows just Member. Please contact TubaDiva and the other admins to have your status corrected.

If you have problems with incorrect billing, please contact Ed Zotti to have it corrected.

Thank you.

Looks like the tech staff’s earning their keep these days. :smiley: :smiley: :smiley: :smiley: :smiley:

I paid using PayPal via credit card. My card has been charged, I got the email notification and I’m appearing as a “guest”. I realize earlier in this thread someone said you had to wait for your payment to clear before it changes. Is there even a day or two delay after that happens to not be a guest anymore?

I’ve used PayPal about a dozen or so times as an intermediary or sponsor, and my personal experience is that the time between receiving the email from PayPal and having the title change to Charter Member has ranged from immediate to several hours. (Though apparently, the eCheck option in PayPal takes longer.)

I just got my card statement and my SDMB subscription is on there twice. I remember there was some hiccup when I subscribed and a page never loaded so I had to enter everything again. Is there any way to fix it? I’m not too worried about it - the extra $5 won’t break me…

This did happen with some of the initial signups, especially when they clicked submit twice or reloaded the page in between the submission. The bug was later fixed by the tech team at the Chicago Reader.

Please contact Ed Zotti with details of your subscription for a refund of the excess amount.

Thanks xash! E-mail sent.

I paid my subscription on Saturday, April 10th, it cleared on PayPal, and I think I still say guest.

Anyone have a reason as to why?

I’m not sure if I have a problem or not. I was just sponsored by Sun Fish last night. But the original e-mail account I signed up with was clogged with spam, so I had to use an alternate that I had devised originally mostly for storing forwards. But I included the original e-mail account name to her and that is what she sponsored me with.

If a confirmation has gone out I haven’t received it, probably because

TrubluJack@yahoo.com

was too crammed to receive it. I have just deleted several Mb of spam and will monitor my account daily to be sure it is below 6.0. Please send me a confirmation notice. I checked the user CP and could not tell if I were fully aboard or still riding on Guest status. I suppose I will know as soon as I check my post to you.

Thank you,

Okay, it says ***Charter Member. * ** So as Gilda said, NEVER MIND!

Thank you,

That never mind goes for me too. I am a membah!

PC or Mac? PC
Browser type and version number Internet Explorer ver 6.0
Home or work?home
What country are you in?'Merica
Is there a firewall installed?nope
Is antivirus software installed?nope - it’s a bare bones machine
Type, brand, and issuer of credit/debit card are you using, e.g., Bank One Visa debit cardAtlantic National Bank Mastercard. Check card actually, but it should still work for this type of tranxaction
Did you try a different credit card, browser, and computer?Don’t have the ability to
Describe exactly what you did, and with what result. Indicate error messages received, preferably by copying. Include any error codes, e.g., 404 Not Found.Just filled out the form and hit submit. I got the "unable to charge credit card message

We extended the deadline till Monday, so you’ve got a little time. The problem is with the bank issuing your card, not your computer. Simplest thing is to find somebody else who’s got a credit card, give them $5, and have them sign up for you. You could mail the money to one of the many SDMB users who have volunteered to act as intermediary, but probably no time. My advice is, look around. This has got to be a great pickup line.

You know, Ed, if you think “hey baby, will you do something for me if I give you five bucks?” is a great pickup line, I really fear for your love life. :wink: