Having technical problems subscribing to the SDMB? If so, please do the following. (NOTE: if your problem is that you were charged $7.48 rather than $4.95, see note at end.)
[li]Try a different credit card (or try a PayPal account if you have one).[/li][li]Try a different browser.[/li][li]Try a different PC.[/li][/ul]
If none of the above avails, check your browser settings as follows, courtesy of SimonLee:
“More than likely a problem with your setup. When you click the credit card button, you leave the regular SDMB site and enter a secure site. If you’re using IE, click tools -> internet options -> advanced, scroll down towards the bottom and make sure “Use SSL 2.0” and “Use SSL 3.0” are checked. If they are, you may be running a firewall or be behind a proxy which is blocking port 443, in which case you’ll need to either have a play around, or see your network admin.”
Still no go? Then post a message here succinctly describing your problem. Include the following info:
[li]PC or Mac?[/li][li]Browser type and version number[/li][li]Home or work?[/li][li]What country are you in?[/li][li]Is there a firewall installed?[/li][li]Is antivirus software installed?[/li][li]Type, brand, and issuer of credit/debit card are you using, e.g., Bank One Visa debit card[/li][li]Did you try a different credit card, browser, and computer?[/li][li]Describe exactly what you did, and with what result. Indicate error messages received, preferably by copying. Include any error codes, e.g., 404 Not Found.[/li][/ul]
After you have posted the above, e-mail me a copy. Don’t worry, if you want to give us money, we’ll find a way to take it from you.
Were you charged $7.48 rather than $4.95? If so, based on preliminary inquiry, it appears you inadvertently subscribed for two years - the charter member rate for the second year is $7.48 (50% of $14.95). To confirm, click on “User CP” in the menu bar, then “Paid Subscriptions” toward the bottom of the list at left. This should tell you when your subscription expires. If it’s in 2006, you’re paid up for two years. $7.48 is of course a fabulous deal, but if you want your account credited for the second year pls e-mail me. Don’t forget to include your username. Thanks!