I didn’t mind there was a charge. I felt like I should have been warned/told. That was all.
This is generally how I feel about it.
I can’t remember ever being charged for extra fajitas. I do find it annoying that the ratio is always pretty far off for them. I agree I fill mine less than the average person but I don’t see how anyone manages with only the supplied amount.
Reminds me of the guy who ordered a bottle of wine which the waitress said cost “thirty-seven fifty”; only later did he find out it was actually $3750.
I may have come across harsher than I intended. But I would have just made a note to self about this. Self, this place charges a dollar for extra tortillas.
OP asked for something extra. Some restaurants push extras without telling you they cost more. I expect cheese to cost more, but when you ask it the same way you ask how I want the meat done or like if I want fresh ground pepper, it doesn’t come across that way.
And then there are the places that don’t post prices. Often on cocktails.
Did he order it with a Neiman Marcus cookie on the side?
I suspect that I would have been able to fit everything into 3 tortillas since I do not eat via any method mentioned so far. I stuff as much as possible into the tortilla to make it a taco/quasi burrito, but I eat it over the other tortillas. Stuff will inevitably fall off and mostly onto the remaining tortillas. Then I do the same with the remaining tortillas. There’s some stuff left afterward but not enough for another whole tortilla.
I agree that you should, but it’s a soft “should,” roughly on a par with “If you ask for extras, you should be aware that they might charge you for them.”
If I’m eating at a Mexican place that keeps shoving free chips and salsa at me and giving me free drink refills, then charges me a buck for two extra flour tortillas, I think I’d find me a new Mexican restaurant. I can understand paying for extra cheese or a side of guac or something, but extra tortillas should not cost anything.
Just checking: Did it have the words “taco” and “bell” in its name?
That story is what came to mind when I saw the thread, except I couldn’t remember the details.
I think they should, yes. They don’t have to, but they will never have my business again if they don’t.
It is my default assumption at any sitdown restaurant (and fast food, for that matter) that any soda refill is free. Why? because it is practically industry standard nowadays. If it isn’t, you better tell me that first.
Likewise, if I get a measly little cup of blue cheese with my wings, I’d expect another to be free. I wouldn’t be terribly suprised if they didn’t. I would also expect to be told.
When I go to Chipoltle, the tell me guac is extra, each and every time. And I am a semi regular.
Bottom line is, if you don’t meet my expectations (in practically any way), I will not protest or say anything. I just won’t go there again. I don’t live in the middle of nowhere.
I am not forgiving, and I don’t need to be. There are many alternatives out there.
I’m not sure anyone who refers to tortillas as shells would grok this.
A couple additional tortillas to go with an entree is such a pissant “extra” that a customer would expect not to be charged. If there’s a fee, he/she should be told up front.
As for chips/salsa, a number of Mexican/Tex-Mex places say upfront on the menu that you get one bowl of chips free and refills will cost you. Which is OK. In a situation where you asked for a chip refill, there was no notice like that on the menu, the server brought you more without comment and you got upcharged on the bill, that would not be OK.
LOL yep. I complained the last time I went to Hockeytown cafe. it was after a game and I didn’t want anything heavy, so I ordered the chips and salsa. They brought out a plate with a huge pile of chips and maybe 1/3 cup of salsa.
I meant tortillas. And if a whole basket of chips is free I’ll gladly finish my fajitas with those!
I’d expect to be informed if there are costs for commonly ordered extras somewhere; either on the menu, the little signs on the table, or from the wait staff. So things like drink refills, extra bacon, double sauces/dips, and so on.
There are however enough potential combinations/substitutions and oddball requests than you could never expect to be pre-emptively informed about the change in cost of all of them. I’ve known some people who will order 4 or 5 things from a menu and have special requests for substitutions, omitting certain ingredients, requesting extra something else, and customizing each and every item… including the water. How on earth could the server know what the owner wants to charge or comp for those kinds of potential custom orders? A menu listing everything would read like a book.
If extras were free, she’d have said “Normally three, but I can bring you more.” Instead, the way it was said, I’d have guessed there was a charge.
Me too. 
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What annoyed me was ordering a coffee when I walked in, later ordering a breakfast which comes with coffee, but still being charged additionally for the coffee since “they’d already written it up.”
I never read the check, I just look for the total to see what I owe and calculate the tip.
I once ate at a diner type place and ordered blue cheese dressing for my salad. The waitress told me there was a 25 cent charge for my dressing. So, of course I said, “hang on a second” then pretended to do mental calculations, eventually saying, “OK, I’ll go for it”.
I think if you ask for additional something, you should expect a small charge, and be pleasantly surprised if there isn’t one. You shouldn’t expect to be quoted the upcharge unless you ask.
If you ask for a substitution, and the change is reasonably similar (say, mashed potatoes on the side instead of rice), it should be free unless they confirm when you ask for the change.
One thing that got me once: I ordered an entree and the waitress asked, in the tone that one uses when asking someone to pick between options that come with the meal: “would you like soup or salad?” I said salad, and ended up being charged for a side salad.
I was pissed. This is very different from asking something like “would you like some soup or a salad to start?” It’s mostly in the tone, but I was clearly tricked into ordering extra food by the implication that it was included. Never went back.