Software license question

I don’t know how corporate IT departments handle licensing of software. The question comes to mind after the experiences of this past week.

On Monday our IT guy pulled a Pearl Harbor on me. We have no on-site IT people; they just come to visit every 4 months or so, and I usually know they’re coming. He walked in about 8:30 and told me he was there to upgrade my system from NT to W2000. When he left Tuesday afternoon there was still a little bit to be done with drivers and applications, so he left me the Windows CD telling me I could send it back to him when I’m done (I’ve subsequently learned that nobody in our office has a CD for their OS). Short version of a long week: by Thursday PM the entire system has deteriorated to the point that he agrees with me on the phone that a fresh install is necessary.

He also tells me that I’ll get some file copy errors during the install and I just need to run a Repair from the CD. And sure enough, I get errors and run the repair. And it seems to be working…oops, an error message, hmmm…Explorer won’t run and Device Manager is nowhere to be found, etc. After a few reinstallations , I realize that the installation CD is copying files in alphabetic order, and all the errors are clustered together in the 'm’s and 'n’s. Conclusion: bad spot on the CD.

This leads me to contemplate the CD. It says MicroSoft Windows 2000 Professional and has a serial number. It’s obviously a home-burn. I’ve received other home-burned software from our corporate IT department and have been told, “There’s no need to register it when you install; it’s been registered.”

OK, so I get to speculating with a friend who says he thinks sometimes site licenses are for a block of serial numbers and the licensee provides their own media. So, is that the way it works? Are these gifts from IT legit?

Short answer: possibly.

It all depends on how the licences have been purchased. Microsoft have quite a few licencing schemes and some of them do allow and expect you to create your own CDROMs. Ultimately all that matters is the number of platforms you’re running, not the number of CDROMs you have.

If Microsoft come and do an audit and you have more platforms than licences then someone gets it in the neck, and it’ll probably be the head of IT. So not your problem.

Three things you need to do:
-ask them for a new CD-ROM, cos you’ve got a bum one.
-ask them if it’s policy to leave these CDs with staff, as means the IT dept have very little control over or idea of just how many platforms it’s going onto.
-ask them if NT to win2000 was such a smart upgrade.