Why does my carefully formatted email look totally different to the recipient? To be specific, it’s a newsletter comprised of links and texts in different fonts that I then change to Arial. I’ve been doing this for five years and it seems to have started happening when my company upgraded everyone to Outlook 2016
I’ve been searching online for an answer to this, and it comes up a lot so it appears to be a common problem.
I changed the settings in my email so now all my personal stuff goes out in Arial, but the newsletter email still reverts to Times. I’m assuming it’s something in the original template (?) but then why was I able to change it successfully before?
Sorry if that isn’t clear. If you know what I’m rambling about and have any idea how to fix, please explain in words a tech challenged middle aged woman can understand:o
I’ve had similar problems with Outlook over the years. Mine are mostly about how quoted part of the original email end up colored or indented. I especially hate their attitude that “That section over there? It’s just a signature and you don’t need to see it at all.”
I would get snarky, but the mods won’t let me until someone posts an actual answer or reasonable approximation thereof. I got nuttin’.
Well, we’re not alone. I found a lot of similar questions but no real answers, or at least none I could understand / that worked for me. Maybe someone will come along and help us both.