I have a form in Word. There are fields to be filled in, and then there is a box for Problem Statement (which I’ll call PS). The PS is formatted as Bold and Dark Blue. (I didn’t choose it. That’s just the way it is and I’m fine with it.) Sometimes I’ll change a word to Red for emphasis.
After completing the form, I attach it to an Outlook email. I also copy the PS from the Word document and paste it into the email. Until recently, this worked fine. The last week or so though, the copied text is pasted into the email as Bold (as expected/desired), but black. Any red words from the document are also black in Outlook.
I did not (knowingly) change any settings. How do I make Outlook retain the original formatting from the Word document?
Perhaps a workaround: can you save the completed form as a PDF and email that? That should retain font colors. You can then open the PDF in Word / Outlook to edit it again.
Another possibility is to save the completed form as a Google Doc.
I’m guessing the ‘keep source formatting’ box that got changed.
In Outlook follow File / Options / Mail and in the first section under the Compose messages heading there is the Editor Options… button. In the next window that opens, select the Advanced tab on the left-hand side. Scroll down ad under the Cut, copy, and paste heading.
That’s what I do. I send the form as a Word attachment, and I copy the instructions in to the body of the email. The document is required. The text in the body of the email is to see what’s in the document.