#1 When I call you, it is because I want to talk to you, not your child. I do not mind saying a brief hello to little Johnny, but please do not make me have a long conversation with a three year old about his new truck, it is a long distance call for me and I certainly did not call to hear about his favorite TV show or a description of his new toys.
#2 If it is a bad time for you to talk, just tell me that and I will call you back at another time. I have no problem with it at all, however I do have a problem when we are on the phone and in the middle of a conversation you start saying " Good morning princess, did you sleep well ? Oh look, you did a poopie in your pants, you must need a diaper change. " and then give me a detailed description of the changing process. Like I said, if you have to go, just say so.
#3 If you are a business, please have the courtesy to allow me to speak with a human being, believe it or not, all questions can not be answered by a recording and I do not wish to spend my entire day punching in 1 for yes and 2 for no.
#4 If you are in any way connected to MCI, DO NOT CALL ME AT ALL ! I will call you if I ever decide to chance my long distace service. I would think that telling you this once should be enough, but you call twice a week. I will never change my mind, so just stop.
I do not feel that these rules are unreasonable. Start following the rules, NOW !