Each has its pros and cons. Just for fun, I’ll break them out, using the topics that I posted earlier (note that my comments will touch on alcohol sales as a whole, as we do not have anything like The Beer Store here):
Selection:
Ontario wins this one. Even your average suburban LCBO will have pretty much whatever you want, in whatever size you want it. If it doesn’t carry it, it can order it for you; and if the LCBO doesn’t carry it at all, it can do a “special order” for you if you agree to buy by the case.
In Alberta, everything is available somewhere, but not necessarily at your local liquor store. Alberta stores tend to stock themselves according to the neighbourhood demographic: a store in a blue-collar neighbourhood will have lots of beer, popular spirits only (forget Grey Goose and Ketel One, you’ll get Smirnoff), popular sizes (“Sorry, we don’t carry Gordon’s in a 40-oz bottle; but you can get a mickey and a 26er”), and a minimal selection of wines. Similarly, try finding a case of Bud at a high-end liquor store.
Price:
Everyday regular prices are roughly the same between Ontario and Alberta; but I’ll give Alberta the edge because it allows substantial savings on sales. It is not uncommon for Alberta liquor stores to issue flyers with the weekend paper, advertising sales on stock: “This week, 24s of Kokanee for $30, only at Liquor Barn!” In-store, such things are given pride-of-place, along with shelf tags that might say something like “Was $33, save $8, now $25!”
IIRC, when an LCBO has a “sale,” it is more like 25c off on a $12 bottle of wine.
Customer service:
It’s a tie. Both places have their share of pleasant store staff, and surly store staff. All transactions are efficient, and returns on unsealed product with receipt are possible. If there is an advantage, it will have to go to Ontario’s Beer Stores, and their carry-out program (I always seemed to have to do carry-outs on rainy days).
Knowledge of product:
This can be hit-and-miss in Alberta, so Ontario may have the edge. Certainly, Alberta’s high-end stores have extremely knowledgeable staff, but not all the others do. However, the LCBO has certified wine consultants in many stores; and knowledge is high even among regular staff.
IME, even as a lowly Beer Store clerk, I had to attend a training course on the different kinds of beer, ingredients in the various kinds of beer, the brewing process, and so on; in order to have some knowledge of our product. I was also encouraged (via free beer vouchers provided by the brewers) to try all kinds of product, so I could speak from experience if a customer had a question about a particular beer.
Public safety (i.e. carding minors):
Again, a tie. The laws are the same (no serving minors, intoxicated people, etc.). Penalties are severe, both for the retailer and for the clerk who made the sale. If there has to be a winner here, it may be Alberta, as most independent stores and chain stores are too small to be able to afford the lawyers that the LCBO and the Beer Store can in order to defend a “sale to minor” charge. So, they have to be even more vigilant and careful.
In fact, Alberta liquor store clerks (and even restaurant/bar staff) have to attend courses on how not to serve minors and drunks, how to cut down on shoplifting, and a number of other things. Once the courses are complete, only then can they start work.
And two more categories I did not mention above…
Consistency in pricing:
Ontario wins here. All prices are clearly marked, include all taxes and deposits (i.e. “all-in” with nothing extra charged at checkout), and are uniform across the province.
As can be inferred from the discussion on price, above; Alberta retailers can (and often do) differ on price. Further, some retailers have an all-in price, some do not include tax and deposit, some include tax but not deposit, and some offer a “Regular price $33 each, but buy six for $30 each” kind of deal. If you’re at a store you’ve never been to before, you can only ballpark what you’ll be paying; unlike Ontario, where you’ll know.
Convenience:
Alberta wins here. Competition means more stores, which means more locations. My nearest liquor store is a three-block walk away, beside the convenience store and across from the Pizza Hut. Or, I can walk a few more blocks, and go to a different liquor store. Or, if I want something really exotic, a ten-minute drive takes me to a high-end specialty store. Additionally, it is very difficult to find a supermarket that does not have a liquor store next door–not quite the same as having liquor sales in the supermarket, but better than having to do grocery shopping, then drive to a LCBO a distance away for a bottle of wine to have with your meal.
In another form of competition, hours seem to be longer in Alberta, also. Many stores are open until midnight, seven days a week; and some are open later than that. More convenience for consumers who may be shift workers and who want to pick something up on their way home, late at night.
Hm. On preview, I seem to have got a little carried away. Anyway, Leaffan, I hope this is the kind of information that you were looking for.