This is about as mundane and pointless as they come but I had to share. A little while ago, one of my employees came in and asked me a general question about a situation that was upsetting a customer. While we were speaking, my phone rang, I answered it, ask the person if they would hold. They choose to hang up.
My employee told me she was speaking to a customer that insisted on speaking to me regarding this issue. I explained how to handle it and said if she isn’t satisfied, I will speak to her. We spoke in only general terms.
She was gone about ten seconds when my phone rang again.
“Hello, this is Foxy40, may I help you?”
“Yes, I was the one that just called and that your employee was just talking to you about.”
“Okay…can I get your name,”
“Hello, can I have your name please?”
YOU KNOW MY NAME, YOU WERE JUST TALKING ABOUT ME.
“Ma’am, I really don’t and will need your name to look your information up in my system.”
“Ma’am, are you kidding me? You really won’t give me your name?” Yes that was obnoxious but it was getting surreal at that point.
“YOU’LL BE HEARING FROM MY LAWYER”
What. The. Heck.?
I do believe this person has delusions of grandeur.