The Subway sub shop gripe thread

Sorry, but this makes absolutley no sense. I have eaten at quiznos for years now and am considered a very loyal customer to the locations in my city, and you’re mistaken if you think this. You DO interact with the people making your sandwich. They are standing right there in front of you, and you tell them exactly what you want and you watch them do it right there, just like at subway. The first person asks you what you want, you tell them which sauces/dressing you want. They put it on, and the second person then puts on any meats/cheeses you want. Then it goes in the toaster, comes out, and the third person puts on any extras you want like lettuce, olives, GUACAMOLE, etc etc… This is complete interaction between you and them. You have the choice to put on extra things or take off anything you wish as well.

They’re onto us!

As I said in post #90, not all Quizno’s locations have that third person. In older locations around here, the third person in the assembly line is the cashier.

Do you want cheese with that? Are you sure? Really? Sure you don’t want cheese? Seriously? You don’t want cheese with that? No cheese? Let me get my manager Are you sure you don’t want any cheese? Just to be sure, you want cheese, right? No cheese? Everyone gets cheese. You want cheese with that, right? Cheese? You want cheese? I’ll just put some cheese on there for you. Cheese cheese cheese!

I want to visit a new Quiznos because I always thought their bread and meat was far better than Subway’s but could never agree to the trade off with no voice on veggies. I’ve never seen the Quiznos #3 person and I’m a little sad.

GAH! I’m still getting over the “scab cheese” thing. Argh argh argh.
Wow, I sound crazy, right? I love cheese, hard and soft, stinky and mild, melty and powdered.

I just cant get “scab cheese” out of my head.

Yeah, me neither, and the only Quiznos near me that I know of has closed.

Oh, sweet Azathoth on a pogo stick, I agree. I suspect they have to run through the whole script to make sure they don’t miss anything, but it is annoying, especially when I’ve just waited for the person in front of me to order a sandwich that rivals quantum electrodynamics for complexity.

That said, their cookies are little slices of heaven.

This was delicious! I’m glad you mentioned it.

I actually like that Subway has portion control of veggies. How would you guys run your business? Each employee gets to throw on however much they want? I’m not bothered so much by the food costs of that but by the lack of standardization of the product.

I’ve never liked subs that have a 8 inch thick layer of veggies and a millimeter thick layer of meat. When I eat at Subway I get an assortment of veggies and the amount I like is about the same as those used in the Subway formulas. Where some of you go to Subways and get lots more veggies “without asking” that just means the employees there are not being properly trained. It also means people like me who LIKE the standard amount of vegetables and find it annoying to eat two pounds of lettuce with a sandwich have to be on our guard at Subways like this. The closest Subway to me is infamous for putting far too much lettuce on a sandwich. If I want a salad that is what I’ll order, I don’t really like shredded iceberg anyway (I like a nice crisp thin layer of full leaf lettuce personally) but it’s better than no lettuce so I’ll have it on most of my subs. Unfortunately I have to ask 2-3 times to get the workers at the local subway to put an appropriate amount of lettuce on the sub, their default is so much lettuce you might as well not even have meat or anything else on the sub because each bite will be 85% lettuce.

As a consumer I also like reliable nutrition information. If employees just weren’t weighing the meat out in the back the calories in a foot long chicken teriyaki could vary by as much as 50-100%, which could really fuck someone over who was dieting.

Why is it that no matter which Subway I go to in the country, when they ask which condiments I want and I say “just mayo please”, I have to tell them that at least 3 times before they will accept my answer, as if it’s inconceivable that I don’t want any of their shitty lettuce on my sandwich?

Also, the Subway at Cedar Point, where they have daily $14.95 footlong specials. Yes, you read that right. Oh, and you can make it a combo for only $7 more. No, I am NOT kidding.

My neighborhood Subway always would put cheese on my sandwich even after I said, “No cheese.” I finally got tired of reminding them as they were putting cheese on my sandwich mo more than 30 seconds after, “No cheese.” so I decided to start letting them build the entire sandwich then said, “I said no cheese.” That needed to happen once then they started listening.

Normally I’d say that letting them build the entire sandwich before reminding them that you didn’t want cheese was jerkish. However, if it was a habitual behavior, then obviously just telling them at the start and then a quick reminder wasn’t working.

Like so many other things, it can boil down to the employees. Subway can be great if the employees are good. Ours has good competent employees during the day. The owner’s son makes great subs, but the owner is a little messy on the dressing.

The evening and weekend employees are slow and not very interested in what they’re doing so I generally try to avoid them.

Another Subway gripe, the pricing is strange. I’m not sure how much control the local franchise has over price, but why is a ham about $3.50, a turkey about $4.25, but a turkey & ham is also $4.25? Is the ham worthless? On the same note, why can I get a club (turkey, ham, and roast beef), for the same price as a roast beef?

I miss the days of the $1.99 sub-of-the-month.

That’s quite silly. Another silly thing is the fact that at the Subways I’ve been to, the veggie delight costs more than the sub of the day (which is technically a veggie delight + meat).

I work at Subway & I say dont eat there. I only work 3 hours, 7 Im supposed to be serving customers & doing some prep, & sometimes the deli meats sit out for twenty minutes, I mentioned to my manager today that we should check the temperature as the deli meats could`ve gone above the temperature, she just put dates on them & put them into the fridge, not caring that doing that could create huge problems, like Listeria which can cause miscarriages in pregnant women, & to me that is tantamount to negligent homicide.
Ii think subway’s biggest issue is that the people making the policies sit in an office & don’t actually work in a subway to test new procedures since some of there policies are ridiculous, one napkin per six inch is stupid when it’s a meatball or saucy sub, & most of my employers at subway have trained me to give extra veggies but to charge when it gets to a certain point, the excuse was to stop people from emulating Tom Green seems stupid to me.

Not sure whether it exists outside the Houston area, but IMHO the Murphy’s chain beats both Subway and Quizno’s all hollow. Greater variety, for one thing: along with the sandwiches, they do muffalettas, pita, panini, burritos, wraps and baked potatoes. They have a case with little salady things, stuffed grape leaves, deviled eggs(!) and giant dill pickle slices, and a combo is maybe $.50-$1.00 more than one at Subway. Not everything is great, but they do a falafel and a tuna melt that are hard to beat.

These sub shops are too tame. For a thrill I’ll take McDonalds any time. Where can you go where the service is so dependably bad that at any moment someone may come back with a shotgun to help everybody see it from his point of view. It’s true that Burger King has it’s share of shotgun toting visitors, but they usually come to rob the place. At McDonalds they come back with a double barreled argument because of the service too.

Well, I’ve been eating at Subway my entire life, and never once has my dining experience been interrupted by zombies.