When You Come to Subway®...

First of all, don’t expect the sandwich maker to know what you want! Second of all, don’t chastise him/her for not knowing what you want.

Today I had a conversation that went something like this:

SUBWAY DRIVE-THRU EMPLOYEE (Me): Welcome to Subway®, yada yada yada…

CUSTOMER: Yeah I want the turkey breast, 6".

ME: What kind of bread?

CUSTOMER: What does it come on?

ME: Whatever kind you like. White, wheat, parmesan oregano…

CUSTOMER: Just give me whatever it comes on originally!

ME: :rolleyes: How’s white?

CUSTOMER: (annoyed) Fine!

ME: And what would you like on it?

CUSTOMER: Whatever comes on it!

ME: It comes with whatever you want.

CUSTOMER: I dunno! Can’t you just put whatever comes on it?!?!

ME: Ma’am, our sandwiches come with meat & bread. If you want anything else, we’ll gladly put it on there. What would you like?

CUSTOMER: (really annoyed) Put whatever comes on it in the commercial!

ME: :rolleyes: Excuse me?

CUSTOMER: (furious) You obviously haven’t seen the commercial! drives off

Look lady, I sell about 200 sandwiches per shift around here, and everybody gets this but you! Your sandwich doesn’t “come with” anything. YOU tell us what you want. WE put it on the sandwich. We don’t have set recipes; that’s what sets Subway® apart from other fast-food chains. And by the way, if you think I sit around at home, taking notes on Subway® commercials so that I can re-create those sandwiches when I go to work each day, you’ve got another thing coming.

Ignorant bastards. :mad: :mad: :mad:

The funny thing is that she hasn’t seen the commercials either. If she had, she could have told you what to put on it.

Heh. That’s pretty funny. I visit Subway about once a week and the dude there remembers me and knows my default sandwich configuration. I just walk in there, give the dude a nod, and he prepares my subway-club-on-wheat-with-lettuce-tomatoes-onions-cucumbers-and-mayo. Then I pay him and thank him profusely.

Would you be willing to submit that to Customers Suck?

I’ll bet if you HAD put “whatever comes on it”, she would have complained-“I hate onions-why did you put on onions?”

She was obviously a McDonald’s-whipped peon who had never been to a restaurant where you get to decide what goes on your sandwich.

She was just about to break out of her fat-fried prison and into a healthier lifestyle with vegetables and stuff and YOU RUINED IT!

Actually, come to think of it, she was probably just embarassed because she doesn’t know the names of any vegetables.

Oh, fer Chrissakes. She’s never been to a Subway before, okay? She lives a very sad and sheltered life and doesn’t know about the many delicious varieties of freshly baked bread, or that she’s entitled to have her sandwich piled high with all the delightful veggies her heart could wish for. Take pity. We were all Subway virgins once.

The preceeding message has been brought to you by the Committee to Glorify Myrnalene, now celebrating 100 posts of negligible importance and little or no interest.

If they really do come with nothing on them - why do I always need to do everything short of physically restraining the people at every Subway I’ve ever gone to from putting everything on my sandwiches?

My typical scene has always tended to go “Nothing on that.” As I watch the worker reach for the lettuce “NO LETTUCE, please” the worker begins to put on tomatoes “NO tomatoes, either” the worker moves back to the lettuce “NO, no lettuce, nothing on it. Plain.” And on, through the condiments until finally it sinks in…

I realize I’ve never been to yours, rastahomie - but some other ones do have default condiments. (Or maybe just idiot workers). They’re always trying to give them to me. I hate them. Chances are, this woman has been visiting the same franchises I do. She was in a hurry and you threw her.

A Subway with a drive through???

Let us kneel and pray.

"Oh, all powerful God, take pity on me, a sinner, and send my town a Subway with a drive through. You, who know the hearts of all your creatures, surely know how precious drive throughs are to those of us with small children and busy schedules. Surely thou knowest that the eldest Lestrangelet believes Chicken McNuggets are the very stuff of life, for which the FDA will shortly issue a Recommended Daily Allowance. Surely thou knowest the bile that rises in my throat at the thought of even one more meal at McDonalds. Yes, Lord, I rejoiced in the salad shakers, but still McDonalds is loathsome to me. As the deer that yearns for water, so I thirst for a Subway with a drive through! Great and powerful Lord of all, hear my prayer!

Amen."

All I want to know is what’s Jared’s number? He’s a cutie…

jayjay :smiley:

sandwich maker? sandwich maker? Don’t you call yourself a sandwich artist?

My standard order at Subway is: 6" Roast Beef on wheat, no cheese, with lettuce, olives, pickles, vinegar, mustard, salt and pepper. My co-worker (I buy lunch for him a lot when he can’t get out) is: 6" Cold-Cut Trio on white, no cheese, just salt and pepper.

I just walk down the line with them and tell them what condiments to put on. I get strange looks due to the lack of condiments on my co-worker’s sandwich, and they usually ask if I’m sure I don’t want more on mine. But what kills me is the reaction to the “no cheese” part. It goes like this:

Me: 6" Roast Beef on wheat with…
Sandwich Artist: (starts putting on the cheese)
Me: No thank you. No cheese.
SA: No cheese?
Me: No cheese.
SA: What? No cheese? None?
Me: No thank you.
SA: Are you sure? It comes with cheese.
Me: Positive. I don’t want any cheese.
SA: But it comes with cheese. You don’t like cheese?
Me: I do not want cheese. Thank you for asking.
SA: Well…okay…but most people want cheese (rolls eyes and begins with the condiments)

So, with all due respect, because I know that working at a fast food place can be frustrating and I really do appreciate the people who make my lunch several days of the week, I have to ask this: Do you guys get a commission for getting rid of cheese? Is your cheese worth more than the average slice of cheese or something? People act as though I’m turning down a million bucks of cold hard tax-free cash. I just don’t get it.

Our Subway used to have a drive through. Then for some reason they stopped using it. I have not forgiven them for that to this day.

The same reason The Boss is going to close ours, when he figures out that he’s losing money on it (or at least he’s not making as much as he thinks he’s making).

The Boss needs 4 employees during the lunch shift: 2 on the “make line,” one on the inside register, and one on the drive-thru. The three employees working the inside funnel about $700 into the register on a shift; the drive-thru generates maybe $175. If The Boss were to close the drive-thru and make those same customers come into the building, he’d only need three employees on a shift and he could save labor cost, without cutting signifigantly into his profit margain.

But I hope he never figures this out, because then I’m out of a day job.

Not necessarily. Many times I base my decision on which fast food to get on whether I can get it through the drive-thru or not, particularly when I am in a hurry. Those customers probably will choose another place to grab their lunches, even if they prefer Subway sandwiches.

First of all, I would have loaded that chick’s sandwich up with TONS of the most disgusting combinations of condiments I could think of.

Now, why do Subway employees insist on making comment on my sandwich? (Roasted chicken on whatever bread I feel like having, extra cheese, lettuce, mayo, pepperoni, and bacon.) Would you just shut up already? Yes, I happen to like pepperoni on my chicken sandwich. Your stupid “Oh, that’s a new one” comments are really fucking annoying and the way you look at me like I have a severed head in my hand makes me want to reach across the counter and backhand you.

This entire thread is just funny. Maybe because it’s funny, maybe because I’m drunk. I’ll let the jury figure it out.

Anyway, one of my subways also has a drive thru. I think it’s strange too, but whatever. Hey, I’m surprised I didn’t think about that whole washing machine thread when I was posting originally. Christ. I’d link to it, but that’s just waaaay too much work right now.

I’ve always been tempted to order a cold cut combo and then, when they ask what cheese I want, look at them strange and say “please! I’m a vegan.” But I’ve never actually done it. Maybe next time.

Seems to me, under the circumstances, that “whatever comes on it” should have included a handful of gravel, a shoe print, a healthy squirt of semen, and for just the right hint of perfume a delicate spritz of Lysol.

And as you hand it to her, you say, “Thanks for eating at Blimpie’s!”

Truer words were never spoken. Subway is one of several places I haven’t patronized much in 4 years only because they don’t have a drive through.

Well, I don’t go to Subway for 2 reasons. #1, the authentic sub shop has much better subs, and they don’t try to fake hot ones. If you order a cheese steak, they grill the steak right there, they don’t pull heated roast beef out of the warmer. :rolleyes: #2, The last time I DID go to Subway, the sandwich bitch refused to simply slice the sub roll down the side, the way it’s supposed to be done! This “Oh, we here at Subway cut a little triangle out of the top and stuff the meat down into it” bit is crap. I asked, nicely, if she could slice the roll in a conventional manner. She refused, and then started giving me shit about it. So now I don’t go to Subway.

I have this vision of the same customer walking into Starbucks:

Barista: Hi, can I take your order?

Customer: Yes, I’ll have a coffee.

:stuck_out_tongue: