From what I’ve seen, McDonald’s franchisees have a lot less freedom in how to operate their restaurants than most other franchises.
Yes, I am assuming that, because I don’t believe that the executives who weren’t getting paid off would look the other way. They’d have a huge incentive to eliminate career rivals and end corporate inefficiency by stopping crooked executives.
There are many ways to monetize your decision making power without directly getting a bung from a supplier.
Yes, the owner-operator must sponsor them for factory training.
No, the factory trains McD in house techs sponsored by the owner operator. Has been that way for a long time. I know McD techs.
Then why do franchisees call the Taylor employed techs if they have their own in house tech?
I know McD techs trained by the factory. They are trained to fully service and repair any units McD buys from the factory. McD uses equipment from various manufacturers, so the owner operators have options.
maybe some don’t send them for the certification/training.
Maybe the techs you’re thinking of service other appliances, such as the fryers, refrigerators, or griddles?
Nope, have a friend, McD IHT, who went to the factory last year to learn how to service the OP equipment and have interacted with some McD owner/operators (franchisees) who enrolled them in the training. The factory is generous in its training for McD owner/operators in equipment servicing by certified IHT and for their operators (employees) for everyday use and maintenance of the equipment. This is what’s missing from the expose videos linked in this thread. Just want to fill in the blanks for anyone seeking the SD.
Got a cite? or is it all just “trust me; i know people”? Because frankly, that “information” is worthless.
I didn’t understand “McDonald’s has its own in-house technicians” to mean that " An owner-operator of a McDonald’s franchise can sponsor employees to get trained" . But even so, in the very next sentence I said
The training is certainly not free to the owner operator and it would likely not be cost effective for someone who owns one or two locations to pay for the training and hire a full-time employee just to fix the machines at two locations* -although if the training fees are not meant to provide revenue to Taylor, I wonder why
This certification is valid for five years from the date of the exam as long as the individual remains under the employment of the Owner/Operator or Franchisee who sponsored their attendance in the course.
I mean, it’s not like the technician loses the knowledge if s/he starts working for a different owner/operator.
* Or to pay for multiple people to be trained and have servicing the equipment be just a part of their job ( for example, paying for the managers to be trained)
the funny thing is a lot of companies are trying to push this style of repair in the car industry
A honda diagnostic computer will only tell a honda certified tech/mechanic what’s wrong with it in codes that will only be able to be understood by said worker who will fix with specially made parts because the computer of the car won’t be able to accept anything else due to DRM thereby locking out joes corner shop who won’t have the knowledge computers or parts out of the business
lookup a guy called MATPAT (caps are mine)on youtube he documents internet/conspiracy theories on just about everything… some tongue in cheek and some serious… but they are categorized by subject
It’s good to see the McD has responded to the complaints described in this thread. I certainly took them long enough. Perhaps the threat of court action helped.
Saw one of those photo-meme things on Facebook, where McDonald’s purportedly had a sign:
“We serve crispy chicken sandwiches on Sundays.”
… with the follow-up photo from supposedly neighboring Chick-Fil-A:
“Our shake machines always work.”
(I don’t care if the whole thing was Photoshopped; I found the exchange hilarious.)
Yeah, I believe I asked that before and got no response. If all of what you are saying is true, considering all that is going on legally in McDonaldland stuff like this should be out there readily available.
Bump: Two years later, there are new developments in the legal case.
Bump again:
Exemption granted. Third-party repair of these machines will evidently now be permitted.
And suddenly, they won’t need as many repairs anymore.