Actually, I’m starting to wonder if his name is ambushed
http://boards.straightdope.com/sdmb/showthread.php?threadid=212751
I’m not LYING!!!
Actually, the “special case worker” called me today and apologized profusely for being lame on behalf of the company (well, those weren’t her EXACT words, but you get my point) and thanked me for having such a great attitude.
I told her the bill will be in the mail for the shipping.