Brand new laptop last Friday, works fine. Windows 10 keeps updating like a maniac.
I usually play games by connecting my laptop to the Samsung TV I have via the HDMI cable. This was working fine until today’s Windows 10 update.
Now, my screen is fine on my computer, but is only showing the upper left corner of my computer when mirrored to the TV. This is driving me freaking nuts. Everything was fine!!! I played games the first few days mirrored and the TV looked identical to my computer(mirrored).
Both screens are mirrored and set to 1600x900 resolution, but clearly, the TV is now only showing the upper left. It does not work to use extended screen, either.
Again, this only happened after the Windows 10 update today.
This is almost certainly not the fix, since it seems to be happening for anything you do on the laptop, but I have the same problem when I play Civ 6 (and only Civ 6) on my desktop. The solution for me is to alt-Tab, to force Civ 6 into the foreground, like it forgets that it’s supposed to be using the whole screen and I have to remind it.
I’m not finding much info on this TV model. What is the native resolution of this TV? I see the native resolution of the laptop screen is 1440x900. Have you tried manually setting the Windows display resolution it to the TV’s resolution?
Have you tried disabling the laptop screen and just using the TV? Would that not be a viable workaround? Your laptop probably has a keyboard shortcut (hotkey) that changes the mode.
I assume you’ve already updated the display driver to the latest version?
have you tried altering any of the screen size options for that source on the TV itself? I agree that it sounds like the update is triggering the issue but ensuring that the TV is set to “fit” or similar might get around it.
Don’t set it to mirror. Set it to extend, and then either make the TV or your laptop primary (the checkbox).
This is the only way guaranteed to work. Also, 1600x900 is not the TV’s native resolution, so it’s going to look blurry and awful.
Use native resolutions. Your eyes will thank me, try it. It’s probably 1920x1080, unless it’s a really old or really new TV. (old ones, it was 1280x720, new ones are mostly all 4k)
When you tried the “extend” mode, did you set the TV’s resolution to that? If set to “extend,” the resolution of the TV and laptop should be independently adjustable.
It’s a full 1080p TV. With my wife’s computer, my old computer, and THIS computer “pre-update”, it just cloned the resolution and aspect ratio of my current computer and made the TV look identical.
You need to set the TV output resolution to the TV’s resolution (1920x1080). In extended or external-only mode, the other screen’s resolution is irrelevant.
That’s your choice. But there’s no way it’s a hardware problem. Besides 620 HD being ubiquitous, the fact that it worked correctly before the Windows update shows that it’s either a driver issue or an incorrect setting.
There are many other things to try, but I suppose it would be a waste of my time to explain them at this point?
No, I super appreciate it and would love to hear all of your thoughts. I have a little time to send it back and would prefer to keep it. I get it isn’t hardware, but not how to fix it.
Well, if you did send it back…what are you going to get instead? Unless you pay a bit more, that particular integrated GPU is what will be on any replacement. You’d have to get one with a built in Nvidia or AMD graphics chip, and then force it on when the external monitor is plugged in, because laptops by default will use Intel integrated graphics except during gaming.
You did install the latest intel graphics drivers, right? Right…? I don’t see the word “drivers” in this thread, that’s funny…
Windows does not automatically get the latest drivers. It will get a driver, but not the most recent one. Also you may not have access to the intel control panel.
Another option you haven’t tried is an external USB to HDMI cable. That’ll probably work, since it’s effectively a different graphics adapter. (slow, though good enough for light use)
