I would search more myself, but part of my issue is connectivity to the internet. I’m running Windows 7 on a brand new HP laptop, firefox for my browser.
I have a wireless router (Belkin “play”), that seems to be working just fine. The computer shows a strong signal, but I have constant issues loading pages. “Server not found” errors on a very regular basis.
When I can connect, I am having issues viewing pictures online. If I do see a thumbnail image, which is sporadic–then clicking on it usually gives me nothing in return.
I resolved the picture issue with a download of Chrome. Not sure what the issue was with firefox…
The connectivity issue is a problem regardless of where I’m located in the house. I can sit right next to the router and not have a problem. A friend uses her laptop here all the time, and doesn’t have an issue with connection.
It sounds to me like a software or hardware issue in the PC itself.
Is chrome fast, or is it still slow, but loading pictures? That could be a simple difference in the way the browsers handle limited connectivity/high packet loss.
As was already suggested, HP is probably your best bet.
Does your router allow a direct Ethernet connection? And do you still have problems if you try that? If so, then you need to also consider the ISP. Either way, you also need to consider the router (unlikely as its a Belkin) or the hardware/software (more likely because its an HP.)
My HP was doing a very similar thing, and for my situation, HP had me uninstall and reinstall the wireless driver. There might have been more steps, too, but it was a couple years ago and I don’t remember any other details.