I am retired Air Force and have a service-connected disability as determined by the VA’s standards. When I retired back in 2000, it took (counts on fingers) about 6 1/2 months after my retirement date for the VA to make their determination as to whether I did indeed have a disability that was connected to my service and to what level that disability reached (30%, in my case). And this was with me submitting all the required paperwork at least 2 months before my retirement date, and maybe as much as 4 or 5 months beforehand (for a total of maybe 8 to 11 months).
In the first week of September 2013, after about a year of urging from my physicians, I submitted the required paperwork to have my disability level re-evaluated. Near the end of May 2014, the VA notified me that their re-evaluation had raised my level of disability to 50%. This is the magic number that allows me (and anyone with 50% or above) to receive full military retirement pay and full VA disability compensation pay. Below that, one receives only partial pay for both.
I stress again that the VA (not me and not my physicians) made this determination based on medical records and other relevant documents. This notification documentation then goes to DFAS (Defense Finance and Accounting Service) so that that office can raise my monthly military retirement pay appropriately and conduct an audit to determine if I’m owed any back-pay (which I am, all the way back to early September of last year, and from both sources).
From the day I received VA notification of my increased disability rating in the mail to the day I received a lump sum payment from DFAS in my bank account was about 3 1/2 weeks. Again, note that DFAS was the agency that conducted the audit (as decreed by government regulation and law), whatever that may mean, but I’m thinking it wasn’t a rubber-stamping–someone had to figure out how much was owed, taxes that would be taken out, etc. This audit was then forwarded to the VA, who will use it to determine the amount of back-pay the VA owes me.
Sounds simple, eh? Open and shut. After all, the VA just spent several months evaluating my case already, yes? So, one would think it would be a simple matter of reviewing the DFAS audit and the issuing of the appropriate back-pay. After all, the monthly VA pay I now receive was raised appropriately right away, so the VA accounting arm was on the ball in that regard.
Nope. After waiting 2 months with no word, I called my VA regional headquarters to make inquiries. I was told it would be at least 10 months (from my initial notification) before I would hear about the back-pay issue. I was dumbfounded at the wait and did a little online research. Seems that, yep, my case was put on the back end of the VA’s current backlog. Disability evaluations and accounting determinations are part of the same workload, I guess, done by the same agents.
I’ll stop to say right here that I know I am blessed. My particular disability allows me to live a mostly-problem-free life. I am receiving government assistance from not 1 but 2 government agencies, and unless the government collapses, this is unlikely to change in my lifetime.
My online research (take this with a grain of salt, as I did) related that in the past few years, the amount of workers thrown at the disability evaluation backlog has increased seven-fold, while the backlog itself has, in the same amount of time, actually doubled. There have been stories in the news of incompetence and worse at the highest levels in the VA, to include medical malfeasance as an ongoing way of doing business.
Apparently, all I or anyone can do is shake my head in disbelief and wait. 