Your IE explorer setup wizard should do it for you.
Euty, assuming you don’t need the PPP stuff, and you’re using Windows 9x (XP is similar, but slightly different):
control panel->network settings. Configuration tab. Pick “TCP/IP -> <your eithernet card>”, click properties. On the IP address tab, click 'obtain IP address automatically". Reboot your computer and that, if your modem has a connection, is it. After you reboot, run ‘winipconfig’, and it should tell you that you have an IP address. From there, just tell your software, if it asks, that you are directly connected to the internet. verizon’s online help page can help you further.
-lv
Howyadoin,
First off, the 15 ft. from the phone jack crap is just that…
Secondly, skip WinPOET, it sucks with the power of a thousand Electroluxen. RASPPPoE is much better. Check out http://user.cs.tu-berlin.de/~normanb/ to download it.
Thirdly, acknowledge the necessity of pinging hydrated silica.
Fourthly :p, I recommend a DSL router. Makes setup much easier, as no PPPoE drivers are required at all on the computer.
I’ve had Verizon DSL for two years, and when it’s running, it’s a beautiful thing. When it breaks… woe betide ye.
-Rav
I’m in Pissburgh right now, coming to you live over Verizon DSL.
The big secret? Two words: switched router.
Get yourself a “home router kit” from D-Link or Belkin for $45-75.
A switched router of this type has 5 Ethernet (RJ-45) jacks on the back, 1 goes to the DSL modem, the other 4 are for you to plug happy computers into. Your router will come with an instruction book, or follow Plavacek’s quick start guide:
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Plug shit in. That includes computers and DSL modem.
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Scan the back of the box/instruction book for the web address of the router.
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Open your favorite web browser, type in the address (don’t forget the http://).
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If it comes up, you are very much becoming golden. Otherwise, figure out how to set your computer to use DHCP for its IP address, and get it to release its IP.
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Go to the “Setup” screen, select PPPoE, and type in the stuff Verizon gives you.
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Change the fucking password on your router. I swear to god, if I find one more shit-brained fuck that let the goddamn Chinese Hacking Authority take over their subnet by refusing to change the password, I’m gonna smash their fucking heads in with a very long mallet, so as to avoid getting the aforementioned shit filling on my clothes.
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Reboot your router. You should now be golden.
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Use the Verizon CD as : a coaster, a frisbee, a hubcap for a very small car, an interesting mirror, pieces of lovely silver foil (apply razor), an odd microwave experiment, the crowning pinacle of a tinfoil hat, a cruel device for the torture of small aquatic animals, a beakon for researching intelligent life up your (or a good friend’s) ass, the surface for a dollhouse conference table, a reflector for a highly inefficient flashlight, one-half of a pair of “moon goggles”, a remarkably ineffective piece of body armor, the steering wheel for a ratmobile, a bland and toxic pizza, etc.
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Rejoice in the glory that is routers. Your router has basically one job: to keep your connection to the internet open. It will perform this task to the best of its ability. When it is not overly busy performing this task, it will also attempt to thwart the Chinese Hacking Authority in their viscious and ongoing port sniffing.
Yep, I have had a couple of awful run-ins with them. Their installer program for the Mac (several years ago; rumor has it that they finally fixed this) would fail if you had renamed your hard drive from the factory default “Macintosh HD”. So the support idjit, after first trying to get me to trash my TCP/IP settings (which would have nuked my workplace DHCP config and my dialup config) and my email settings (throwing away about 10 years’ worth of saved emails), instructed me to reformat my hard drive!
Incidentally, your dependence or lack thereof on the software on their CD will indeed vary by OS. MacOS 9 needs it; MacOS X doesn’t. Probably similar in the PC world. What you don’t need is the CD itself, as their installers are available on the web and you can download them. (Of course, then you have to get one of their idjits to give you the URL…)
I had troubles with a DSL provider (not Verizon). I originally wanted to go with Earthlink. I already have an EarthLink account, why not add a little more to it? But I was told by EarthLink that my phone line was too far away. I’m in Hooterville, after all.
Then the local phone company said they could do DSL. “Are you sure? EarthLink said I was too far away!” I said.
“Oh yes! We support your phone line!” Over and over again, they reassured my paranoid and untrusting little mind that they could, indeed, give me DSL and that EarthLink was wrong.
You can see what is coming, can’t you? They send me the equipment. They make me wait for over a week to get the activation. I am all anticipation and excitment. The day arrives. No DSL service. I call many MANY people. They transfer me around. Blah blah blah. And repeatedly I ask, “Do you think that perhaps it’s because my phone line is too far away? EarthLink told me…” And they always assured me that they were different from EarthLink and that they could give me DSL.
After being jerked around for a few days, the phone company came out to my house and confirmed that, yep, my phone lines were TOO FAR AWAY!!!
Argh.
Well, it was the best thing that happened. I got Comcast. It is fabulous, in Mac and PC. So far, no troubles.
Hi all, I’m new here. A friend sent me a link to this topic. Well here my two cents.
I have Verizon DSL and the first year it sucked. It took four months to get it setup. Then the trouble really began. Of course, the people at Verizon Online Tech Support couldn’t tell me why. Every month I’ld make three or four calls to Tech Support, the ticket would be sent to DSL Repair. I’ld wait a couple of minutes then call DSL Repair and tell them to reset my line. I even got a new modem from them and I’ve never used it. One day I’m walking through my neigberhood and spot a bunch of Verizon guys standing a round a hole. They have been working on and physical moving one of these green terminal boxes for almost a year. This was the source of my DSL problem.
I really doubt Verizon DSL or Online could of ever found that out. Because those guy standing around that hole have no way of tell DSL or Online what they’re doing. They DON’T work for THEM. :smack:
Now the connection is fine but, I have a new problem. In November I heard I could get a $15 discount on my phone bill for having Verizon Local, Verizon Long Distance and Verizon DSL. So I call up Verizon and arrange to get the discount. Which will only really be $5 less than what I’m paying now because I have to upgrade to the “Local Package.” But that’s FIVE bucks savings. More features less money that’s a win-win situation.
Well next month’s bill arrives and it’s $15 more. I’m tick off, I call Verizon, four and half hours later I’ve got an instant credit. I think the problems fixed. Yeah I’m a dreamer. Because next month same PROBLEM. This time we find the cause of the problem. I got my DSL back with GTE. This is called having perfect timing. My DSL account is under the old GTE software that can’t give me the discount. I need a new VERIZON DSL account to get the discount. Sounds simply right. NO. They tell me I would have to cancel my current account and get a new one. I will be 5-7 days for them to hook me back up. I don’t believe them. I don’t trust them. What I would like to do to them is illegal and immoral.
NO WAY. Just put it back the way it was. Three months and several hours of run around for nothing. I don’t even like hearing the word Verizon because I start grinding my teeth. Hate isn’t a strong enough word for what I feel for VERIZON.
Hey Eutychus thats what you get for ordering it from the phone department instead of a fellow Doper who works in the DSL sales group for Verizon… me! 
Email me your number. I suspect that the moved due date is because you have new phone service. When the phone company places the orders they never properly explain that the phone service has to be up and running for 3-5 days before the line can even be tested and an order pushed through.
As far as the disk, you shouldn’t need it as others have mentioned.
I ordered Verizon DSL last Friday, the 24th. They told me it would be on this Monday. It was turned on yesterday. I got home about 8:30 PM with my brand new ethernet card, installed and configured it–on a Linux system, I might add–got my username and password from the very nice tech support lady, who also helped me get rid of static on the line, and now, at 1:00 AM, am enjoying my wonderful new DSL. I AM A COMPUTER GOD! ALL MUST BOW BEFORE MY NERDNESS!! YOUNG MEN FEAR ME, OLD MEN SEEK MY COUNSEL, WOMEN SENSE MY POWER AND LESBIANS CONVERT FOR ME!!! WAHAHAHAHAHA!!!
2 things Euty.
I have a 75 ft phone cable between my jack and modem, so ignore them on that.
Go to www.dslreports.com and run tweaks, you can get more out of your bandwidth, by making a few easy changes to your system. If you run win2000 or winxp, you don’t need to bother though, as the tweaks they suggest are defaults in those OSes
I have Verizon DSL. Only had a few problems getting it going. When I first got it, I had Win 98, and there was a software issue that tech support resolved (reinstall. I was going to do that anyway, but I was hoping for a simpler fix). When I got XP, I found I could get connected without using the Verizon-supplied software, and I’ve been running it that way ever since. I’ve had zero connectivity problems, and overall, I’m extremely happy with the service.
We had Verizon, but they were doing the usual ‘screw the customer over’ routine (anyone who has had good results from their support staff - or even their sales staff - is just lucky: Verizon has been publically derided for some time now for their incredibly harsh business practices). We switched to a different company… but we had to wait weeks because Verizon wouldn’t admit we were no longer their customer and therefore wouldn’t give up our ‘slot’ or somesuch. Nobody else could hook up to our house until they gave it up. It took many weeks of hard work to get them to let us get away.
Furthermore, Verizon is a real bitch when it comes to business to business relations: they are required by law to do several things related to the backbone and allowing other companies to use it. They do not do these things, at least not in a timely fashion. So switching away from Verizon is difficult. Honestly, I would suggest you do it now, before your service is even truely operational.
Has Euty considered that this may all be cosmic retribution for perpetrating a crass stereotype about librarians (see above link)?
Here’s an update:
Customer Service called me to give me one those after everything is fixed surveys, of course, nothing was fixed. Anyway I must of shot their Customer Service Statistics in the ass. Because, people working for the Presendent of Something started calling. Who also couldn’t help me. I got the “I’ll look into this” line of #$%&. Well the third one of these upty ups calls and admits this is a problem. A first! Anyway they screwed up and I got $50 buck yesterday and a free month of DSL that I haven’t seen yet. I’m not holding my breath, believe me.
I have nothing against those people that work for Verizon Customer Service and told them so in the survey. There not the worst I’ve seen, anyone have AOL? Gateway’s a nice crap shot too. With Gateway I never know if I’m going to create an International incident. Some guy I Bombay told me, “I was going to have to reinstall Windows ME” on a Customer’s computer. I just hung up instead of expressing my luv for him. I just needed a driver! Got a new sound card then the driver. 
I love Gateway’s warranty.
Q.E.D. I find a lot of Customer Service Techs who suggest “reinstall the OS” are just taking the easy rode to a software solution. It will solve most software problems. At the cost of you backing up (hopefully) everything. If they suggest backing up?
Ok, that’s another two cents from this newb. Got to go to bed, got a fever and the shakes. So please ignore any really poor grammer and spelling. Good Night All.