I bought something the other day from an internet-based business with a credit card. No problems. It arrived.
They have a nice return policy. I decided that I didn’t really need the item before it even got here, so I emailed them and arranged for a refund and an RMA number. No problem. The box will be returned, unopened, to them, so there is no possibility of me messing with the packaging.
Except - they said that they’d have to charge me 3% of the purchase price, since the credit card company charges them both for the original purchase, AND the refund, and they’d have to charge me for the refund since they already paid their 3% for the purchase.
WTF?? I have never heard of this before - EVER. Is this true, or are they playing fast and loose with the facts in order to get some additional money from me?