While food service can suck in this way, the video store business can be just as bad. I can’t count the nember of times when I’ve been trying to serve a line of 6 or 8 people (or on the odd night, 7 or 9), when I get this phone call:
Me: Hello, Acme Video.
Caller: Hi, can you tell me what’s in that’s new that’s good that I want to see?
Me: Well, I have quite a long line here…
Caller: Just tell me what’s there.
Me: (Looking at a rack of about 35 tapes, not relishing the thought of reading each title to the idiot, when he’ll just end up asking if Good Fellas is in, which it is not, and all the while getting angry looks from customers)
Me: OK, we have Batman, Mermaids, La Chevre…
Caller: Wait, hold up! What was that first one again?
Me: (speaking slowly) Batman, Mermai…
Caller: OK, hold on. (speaking to the unwashed masses on the far end of his house) BATMAN!!
(Sound of general debate in background. After 2 minutes, a consensus is reached.)
Caller: OK, Batman. Who’s in that?
Me: Michael Keaton and Jack Nicholson. Listen sir, I have a line here…
Caller: Jack Nicholson? Great!
Me: OK, should I set that aside for you?
Caller: Hold on. (More general background debate) Yeah, Jack Nicholson! Who’s he again?
Me: Sir, you might want to just come in. With all your frie…
Caller: Nevermind. Is Good Fellas in?
Me: No.
Caller: OK, what was that second movie?
Me: Mermaids.
Caller: Um, I don’t know. How many mermaids are in it?
Me: It’s not really about…
Caller: HOW MANY MERMAIDS DOES EVERYONE WANT TO SEE?
(Sound of debate on how many mermaids might be, in fact, too many. Comment on how someone won’t watch it because she doesn’t like Jack Nicholas, and he probably wouldn’t be a very good mermaid anyway, and can you ask again if Buster Keaton is in Good Fellas, and can we get that.)
Caller: Is that like a golf movie?
Me: I’m going to hang up soon…
Caller: So Diane Keaton and Nick Jackelson are in Good Fellas? We’ll get that.
Me: Er, uh… It’s still not in.
Caller: OK, then do you have – uh, HEY BECKY, WHAT’S THE NAME OF THAT MOVIE YOU WANTED TO SEE THAT HAS GENE WILDER IN IT? HUH? BAT MAN?
Caller: Do you have Bat Man?
Me: Yes!
Caller: Great! Who’s in it?