What do you mean, I HAVE to sign my credit card?!

quote:

Originally posted by guy_from_wpa
hardygrrl–a question

The gas pumps that take credit cards, but don’t require signatures. If a stolen card is used, who eats the chargeback?

For the Big retailers (Walmart, Target, et al.) that use a customer swiper at the register, who eats the chargebacks? I have yet to see one WalMart cashier verify a card that a customer has swiped.

Thanks

In both cases, the merchant. Violate the guidelines and eat the chargeback.

So those swipe and go gas pumps are in violation of the credit card co’s guidlines? Is there a lot of fraud since most pumps have this now?

First, IANAL, but have personal experience with having to deal with stolen cards/identity.

I’ve always heard that the best reason for signing your card is to make using it when stolen more difficult. If it is stolen and is not signed, the thief does not have to forge your signature, he/she can simply scrawl something and be good to go.

As far as the liability bit goes, there is a good reason why every company says that you “can limit your liability to a maximum of $50”

It’s Federal Law.

A card company tried to insist I was liable for the entire amount since I hadn’t discovered the loss right away, until I brought up this little gem of information from the FTC, and suddenly they were very cooperative. The fraud people didn’t even hold me accountable for the $50.

If you’re paying for “credit protection” that “limits your liability to a maximum of $50” you’re being ripped off!

If this protection is on your ATM/Debit card, it’s not exactly a scam, since if you neglect to report your card missing and it is fraudulently used, you can be responsible under federal law quite a bit more, but only if you are grossly negligent in reporting your stolen card. Just make sure that it applies to ATM/Debit transactions and not credit transactions only.

Educate yourself on consumer protection issues at the Federal Trade Commission website. There are some great gems of information on this site that can help you save money and protect yourself.

If you want to be picky, yes. Anytime a card is swiped, there should be a signed receipt. However, the popularity and conveinence of pumps overrides that. Some pumps require the entry of the customer’s zip code. In theory, it prevents fraud but if the zip code is the same as the gas station or the perp has the customer’s info, it doesn’t.

The amount of fraud at those pumps is huge. People testing found cards and/or pumping gas for cash.

Wow, this thread came back from the dead.

Well, it’s a little difficult to read my signature anyway; it’d take some doing to accurately compare it with the name on the front. But, as I said, I broke down and signed it. With a Sharpie marker (the only thing that would write on it).

Haven’t tried using it at the post office again yet though. Maybe next time I go (but I’ll take cash too, just in case).

So let me get this straight:

If I go to Wal-mart, or any grocery store for that matter, and sign “Joe Shmo” on the receipt, then I can call my credit card company and dispute the charges? I’m surprised more people aren’t pulling this scam.

Of course, you’d have a lot of explaining to do if Joe Shmo was using your credit card one day, then you used the next, then Joe Shmo had it, etc.

I guess I am a paranoid loser because I write “ASK FOR ID” on my credit cards. I just have no faith in a clerk’s ability to spot a forger. I did not know that was in violation of the cc’s agreement, however. In the future, I will sign it AND write “ASK FOR ID”.