My computer at home picked up a Trojan horse. I ran Norton Anti-virus and it said it could not delete the virus, but it did quarantine it. What exactly does quarantining do to a virus? Should I worry about the integrity of my machine? And why can I not delete it?
Your machine should be OK, but you’ll have to Google around (or ask here) for detailed information about your specific Trojan . There are some tricky viruses which make you jump through hoops before you can squish them.
Your machine should be OK, but you’ll have to Google around (or ask here) for detailed information about your specific Trojan . There are some tricky viruses which make you jump through hoops before you can squish them.
Are you sure it said it couldn’t delete it, not that it just couldn’t clean it?
“Quarantining” just means that whichever anti-virus proggy you’re using has moved it from wherever it was to somewhere else, usually a subdirectory of your anti-virus program, but sometimes a database. (Just so that you can’t accidentally run it and unleash the mayhem.) This is usually done to files that are infected but which the anti-virus program doesn’t have the smarts to clean, in case the file is your only copy of My_Amazing_Opus.doc.
Program files that are in use can sometimes be moved but not deleted, but I would have thought any decent anti-virus program would have killed infected threads already. Do what Tapioca Dextrin sez and enlightenment may ensue.
I’ve never had Norton, all I have stuck with is www.grisoft.com and have never had any problems, it detects the virus and naffs it off to the great virus in the sky