As the link I mentioned earlier indicates, Landmark Education was founded to continue using the techniques developed by Werner Erhard and originally used in his EST programs. According to Landmark, these techniques have been refined, supplemented, and in some cases replaced by other techniques over the years. I have no notion to what degree Landmark’s current approach follows or diverges from EST; I only have personal experience of the Landmark Forum, but it’s certainly fair to characterize Landmark’s programs as descendants of EST.
In an environment of skeptics such as this, it’d be easy (and probably safer) to pretend that everything about Landmark and its programs is worthless. I’d be lying if I said that about my experience. While there’s much that I believe to be potentially harmful about their approach (at least for substantial segment of the general populace), I have to admit that my life has unfolded in very different, much more positive ways after experiencing the Landmark Forum. I gained from it a number of valuable insights about myself, about relationships, about responsibility for one’s own actions and what happens to one, about how one’s perception of the world and of other people is very near to being one’s reality, about the control one has over one’s interpretations of the words and actions of others, and about the power of commitment to goals, that have informed my actions and my thinking ever since.
While Landmark takes great pains to dissociate itself from any religious or psychological intention, however, and provides a number of statements from nominal experts on cults to the effect that Landmark’s programs are not and do not resemble a cult, the techniques of the Landmark Forum would be quite familiar to cult leaders, psy-ops personnel, and indoctrinators everywhere for the simple reason that they are effective in shaping the thoughts and behaviors of indviduals in a group environment. They include isolation, a style of persuasion that involves obtaining acquiescence in wholly unobjectionable premises and proceeding stepwise to draw from those premises conclusions that the participant would never have agreed to initially (essentially, the Socratic method), development of a strong sense of identity with the rest of the group and a strong inclination to conform with certain normative ways of thinking and behaving in the context of the group, and a consistent emphasis on the the fact that the participant is acting freely without any coercion on the part of the leaders or other participants. Most of the techniques used in the Forum, however, would be completely ineffectual in a one-on-one or smaller group setting, depending as they do on human instincts to conform to group norms and the pressure (in some cases unintentional) that groups bring to bear on individual beliefs and actions.
Participants are encouraged to discuss painful details of their lives and relationships with others, and while these revelations may indeed be beneficial in illustrating the prinicples the Forum teaches and in helping participants to a better understanding of themselves and others, they also have the effect of binding participants together and making them feel connected to one another in ways they’d never have thought possible coming in. Typically, these revelations are met with acceptance and positive feedback from leaders and other participants, which seems to trigger a deep-seated human instinct to feel a bond with people who respond positively to such intimate disclosures, who can accept us and like us despite having seen or heard about us at our worst. This in turn ties into our natural inclination to “go along to get along”, to identify with the goals, beliefs, and practices of groups to which we belong, and our equally natural inclination to accentuate the difference between groups to which we belong and those to which we do not.
Since the leaders are able in large part to shape the beliefs of the participants by drawing them along chains of premises and conclusions, reaching by nearly imperceptible steps the desired set of beliefs, nearly the entire group is pulled, with almost shocking rapidity, into the attraction basin of whatever point the leader is making.
Perhaps the most insidious aspect of the Landmark approach is the constant emphasis on the principles that no one is coerced to believe or do anything against their will, and that we are each of us responsible for ourselves and what happens to us. Quite true, in both cases, but the former omits consideration of the ways in which our “will” is shaped by instincts formed when survival as a lone individual was practically impossible and membership in a band (probably made up mostly of close relations) was the only way to have any hope of living for long. These instincts toward group identification can be, and are, exploited quite powerfully by the techniques Landmark uses, so that while a participant cannot be said to have been coerced in any commonly accepted sense of the term, participants’ behaviors and beliefs are directed into particular channels with astonishing success.
When combined with the principle that everyone is responsible for their own choices and the consequences of those choices, and the idea that we do not react to events but rather to our interpretation of those events, this offers Landmark a wonderfully powerful shield against criticism: you freely chose to believe and do as you did; if you made a mistake or chose poorly, you yourself must bear the responsibility for that, and in any case what you describe as having happened is only your interpretation of what happened.
One of the things about Landmark that’s easiest to criticize is their blatant exploitation of the effect the Forum (and from what I’ve been told, their other programs) can have to further their own business success. Participants are strongly encouraged to invite other friends and relatives to a final session on the third day, part of which is devoted to making a strong pitch to sign the guests up for a future Forum session. The same arguments and persuasive techniques that have been used for the last three days are deployed at full strength to enroll participants in additional programs; any objections raised by the participant to committing to further programs are expertly countered and (apparently) drained of validity by skilled Landmark employees and volunteers. Landmark uses the fact that 90% of Forum participants are referred by prior participants as a mark of the value the program has, and to some extent that’s no doubt true. But it’s also an indication of the degree to which participants can be induced to recruit others, the effectiveness of Landmark in “closing the sale” once they have someone engaged in conversation, and the degree to which people are bad at saying no once they’re engaged in a relationship, however tenuous and recent, with someone who’s persuasive and determined to get them to say yes (the same problem that ensures the continued existence of telemarketers).
In summary, I personally dervied enormous benefits from my participation in the Landmark Forum. I can point to numerous definite actions taken and decisions made as a direct result of my experience that have had profound effects on where I am today (my marriage, my financial and professional success, my ability to cope with life’s vicissitudes, etc.). But persons who are more desperately in need of connection to and acceptance by other people are highly susceptible to exploitation, and Landmark’s techniques allow them to do so with surprising success. Landmark does, of course, shield itself from this charge as well, both in the ways described above and through the variety of waivers and disclaimers participants are required to sign before the program begins. These include statements that the participant has no physical or mental health problems that might preclude their successful participation in the Landmark Forum, as well as a requirement that no one under psychiatric or psychological care participate without the express consent of their doctor. Nevertheless I’ve known people who became so wrapped up in Landmark’s programs that it virtually took over their lives for some period. Or that’s my “interpretation” of events. Landmark’s interpretation, of course, would be that this was merely determined commitment to a worthwhile goal, helping other people to derive the benefits of their programs. Neither, of course, is what “really happened”, but I stick with my interpretation.