I can only recall one wrong order in the last several years - though admittedly we’ve only been ordering from one, local spot (not a chain) so maybe we just ended up with a very reliable shop. We ordered two pizzas that were nearly identical except that one had pepperoni where the other had pineapple. We got two identical pizzas with pepperoni instead, and since I’m a vegetarian, that meant my pizza was inedible for me. I called and politely pointed out the mixup, and not only did they rush me another pizza, but the manager called back before delivery, basically insisting that I pick out some kind of dessert or something else off their menu as their free gift. I only reluctantly did so - the mistake was totally understandable and I told them that.
We love them. My husband once accidentally gave the delivery guy a $50 that was stuck to another bill; he’d stacked up his Christmas money, and paid for the pizza out of that stack. We only knew when shortly after we’d closed the door, we heard another knock, and the delivery guy explained what happened. My husband gave hi an extra tip, and I called the restaurant to let them know how honest their delivery guy had been.
When I was a Doughmaster, the most common screw up on a pizza was with half-and-half orders. While it would be rare to screw up a normal pizza (1 out of 150 or 200), if someone was ordering half-and-half, forget it. It’d be wrong 6 times out of 10.
And something like in the OP? 19 times out of 20 it wouldn’t be made right.
An order with ONE ingredient on the whole pie, then different instructions for each half just won’t be written down correctly. Either the waiter/receptionist is going to write it down wrong and you get the wrong thing, or one cook will misread the instructions somewhere along the line.
Do yourself a favour and order two smaller pizzas instead. Both will be made correctly.
Then there’s the whole “easy on the cheese” thing. Pizza chains have standard measured amounts for all ingredients on a pizza, but there’s no definition for “easy on the cheese”. Do you want half the normal amount? A quarter? None? You’re going to end up with whatever the cook feels is appropriate, which will be more cheese than you like.
What kind of a numbskull orders pizza with no or very little cheese anyway? Get some lactaid or go to the BBQ chicken place instead
I had to give this one some thought - we usually don’t get our orders wrong - they may forget things, like I would ask for extra Ranch with my chicken strips and they’d forget the ranch altogether, but that’s about the extent of the wrongness. My usual place is really good. That’s why we use 'em.
I’n my dorn of 3000+ people on friday and saturday night you almost never got the pizza you ordered. The guy would show up with 15-20 orders and sit in front in the van. Lots of people just walking by would read a name while his back was turned and snag somebody’s order :mad:
So if there was actually anything at all left you were lucky.
I order almost all my pizzas “light sauce,” as too much tomato sauce makes me feel sick. This has resulted in a few mess-ups, including the times that they interpreted “light sauce” as “swimming in sauce.”
The worse screwup was when I ordered a large bacon and cheese pizza, light sauce. I got a plain cheese pizza with extra sauce. Or possibly normal-for-Papa-John’s sauce. Either way, a hell of a lot of sauce. Completely inedible for me, and they wouldn’t replace it. I put it out in the dorm lounge with a “free pizza” sign.
I’ve ordered a lot of pizzas (eleven years of university), and out of the thousand or so times have probably had five times where minor details were screwed up (missing on ingredient, one extra ingredient, no anchovies, etc.). The exception to this is extra sauce, which is usually free, and which might get missed up to half the time (e.g. at places like Pizza Hut).
I think our propensity to screw up orders was lower than the average because we were delivery, pick up or to go only. No dine in. All the orders are placed in a computer and printed out at the pizza table, the cutting table, and if there is non-pizza items on it too, at the ‘salad’ table. And we had the good habit of always reading back the entire order at the end. So errors occured when we were super busy (300+ tickets a night, we had a 700 ticket day this summer when the power was out all around us) and it got confusing, or when the driver was careless. So we did screw up a lot of pizzas, but the vast majority of the time they were caught before being sent out - the drivers were the ones who caused most of the problems.
I always liked busy nights when the guys screwed up a lot of pizzas because then there was food to grab in the back when we had a minute.
The Imo’s thick crust was a new thing when I was working there (came out sometime between 02 and 04) and it wasn’t very good. When we’d make them for ourselves in the store, we’d cover the crust with italian dressing and ‘sprinkle’ (oregano and parmesan or something) and they’d be decent but not good. They tasted kinda blah. And we had egg pizza for awhile - that was funky. Imo’s is supposed to be thin. This guy apparently liked it enough to order 3x a week though.
I always order a “large pie with the works.” Have never been disappointed. Once, I ordered two “Italian dinners” from the same source, and received one salad instead of two, but that was my mistake for not checking the delivery upon receipt. I didn’t complain, but that point on I examine the delivery.
The people who run my favorite pizza place are all English as a second language folks. Which means it’s a bit of an adventure ordering. Our normal order is pepperoni and pineapple. My fiancée likes green olives so now we order it with green olives on half.
The last time we ordered it we got pepperoni on half and black olives on half. I can’t stand olives so the fiancée got a black olive pizza.
:smack:
I’ve had a few but the last one was a doozie–I ordered a Papa Murphy’s Chicken Garlic pizza, green peppers instead of tomatoes, add artichoke hearts and Canadian bacon. I get this pizza a lot, and usually it’s fine… Schlepped it home only to find that this time some incredible a-hole put a literally lethal amount of PINEAPPLE all over the thing! Ghah, shudder!! I couldn’t believe it! I called to complain and they tried to tell me I ordered it that way–then when we went back my SO took the foul thing back inside to swap it out, and he looked up the original order slip–no pineapple requested, quelle surprise! He then, more or less rhetorically, asked who in HELL would eat such a thing, and a profoundly stoned looking young man vouchsafed that he’d be more than happy to snarf the befouled pie… I think we have our culprit!
Ha! I just got home with a wrong pizza order! Not only was I allowed to keep the worng pizza, along with my re-made one, I also got a free garlic bread.
“Hello? I’d like to order the wrong pizza? Yeah, that’s a large medium small, with everything, leave off something, half with, half without. Thanks. And don’t forget to leave off the free soda.”
I have never to my knowledge received the wrong pie, and I’ve ordered my fair share of pizza over the years. In fact, it never crossed my mind to me that this was a factor, really. I’m not picky, though, as long as I didn’t get something bizarre, like anchovies w/ wisconsin beer-puke cheese, it wouldn’t matter. Of course, NOW I have something else to worry about.
