Leaving town on Monday and having my mail held for two weeks, and wondering what this message on the USPS hold mail site actually means. Of course there’s no explanation of what an “incomplete order” actually is. Are we supposed to know what they are trying to say?
Alert: Due to system upgrades, as of September 26, 2015, all incomplete orders will be removed from your cart.
Sounds like a shopping cart deal. If you’ve got merchandise (or some sort of order) just sitting in your shopping cart as an incomplete order, it’s going to get deleted.
If you have deliberately left items in a shopping cart, you know it. If you accidentally left items in a shopping cart or just abandoned it because you changed you mind, it’s nothing to worry about.
That’s weird… the message isn’t on the other Quick Tools pages, so it’s specific to HoldMail, but there’s no cart…
However, the message does appear on the Postal Store pages, where there’s definitely a cart. Probably some legacy code on the HoldMail page that says “I has a cart.”
My concern was that they were interpreting my hold mail request as something that somehow might be in a shopping cart. You don’t normally think of the post office website as someplace to shop, but I guess they do have items for sale, so that must be the answer. SDMB - what a great resource!
Are you 100% absolutely sure you sis actually OK or finalize the hold order? Or did you just enter it and never get all the way past the final “Are you sure? click [submit] to finalize order” page?
If not, then the thing sitting in your cart may be your almost-completed hold order. Which won’t successfully hold any mail at all.
I just returned from a trip and my mail was successfully held and then delivered as requested. I saw that same message and ignored it. I believe it refers to stamp orders and such. You should get a confirmation number and then a in a few minutes a confirming email.
Yes, I just this week renewed by car registration on-line at the state DMV site, and the transaction was done with the standard “shopping cart” model. The “item” I “purchased” was the renewal, then the site took me through the common sequence of pages where I can review the items in my cart, then to the pay where I make the payment arrangements. I gather it’s done with some rather generic off-the-shelf type of on-line shopping software.