Why can't I FTP to some sites?

Factual Questions
1

am having a problem connecting to some FTP servers. The one that primarly I can’t reach is my hosting provider.

Netfirms is my hosting provider and according to them all is well.

The site I’m trying to ftp to is yourdollarmakesmydreams.com

I am 90% certain it is something on my home network because

  1. Netfirms says there is no problem
  2. I am able to SSH to the same server
  3. Using a FTP testing site (Gene6) I get

> USER yourdollarmakesmydreams
< 331 User yourdollarmakesmydreams okay, need password.

> PASS *****
< 230-You are user #204 of 550 simultaneous users allowed.
< 230-
< 230 Restricted user logged in.

> PWD
< 257 “/” is cwd.

  • Entry path is ‘/’

> CLNT Testing from http://www.g6ftpserver.com/ftptest from IP 24.0.70.152
< 200 Noted.

> FEAT
< 211-Extensions supported:
< CLNT
< MDTM
< MLST type*;size*;modify*;UNIX.mode*;UNIX.owner;UNIX.uid;UNIX.group;UNIX.gid;unique
< PASV
< REST STREAM
< SIZE
< TVFS
< Compliance Level: 19981201 (IETF mlst-05)
< 211 End.

> PASV

  • Connect data stream passively
    < 227 Entering Passive Mode (38,113,169,200,249,141)
  • Trying 38.113.169.200… connected
  • Connecting to 38.113.169.200 (38.113.169.200) port 63885

> TYPE A
< 200 Type okay.

> LIST
< 150 Data connection accepted from 87.98.200.117:4868; transfer starting.
######################################################################## 100,0%< 226 Listing completed.
######################################################################## 100,0%drwxr-x— 2 ftpuser web 512 Jul 26 08:22 cgi-bin
drwxr-x— 4 ftpuser web 512 Jul 31 23:13 www

So I know it is possible to FTP in from a system not on my network

2

What happens when you try to connect?

3

Juggler it just times out I don’t get any indicator as to why. Uisng Filezilla it just says

Error: Unable to connect!

4

I get the same result as you using filezilla client. Also, I can’t tracert or ping the host, it immediately says host unreachable. What happens when you try that? The same thing happens to me when I try ftp.netfirms.com.

I’m a bit out of my league with this I think but perhaps the ip changed and the dns servers haven’t updated or only some originating ip-ranges can connect?

5

If I try to ping ftp.netfirms.com I get

D:\Documents and Settings\emanuel.LEVY>ping ftp.netfirms.com

Pinging ftp.netfirms.com [38.113.169.25] with 32 bytes of data:

Request timed out.

Same if I ping www.yourdollarmakesmydreams.com

D:\Documents and Settings\emanuel.LEVY>ping www.yourdollarmakesmydreams.com

Pinging www.yourdollarmakesmydreams.com [38.113.185.226] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 38.113.185.226:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Yet if I go to http://yourdollarmakesmydreams.com/ it loads up the default page
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 38.113.169.25:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),