TubaDiva
Please take this comment as constructive feedback and offered in goodwill.
First, I think the Reader has built a fine message board. I think the mods and admin folks do a fine job. As evidenced by the subscription thread, there’s lots of fine people here. I think the 8 bucks is a steal for the value. I’d pay twice that frankly and still consider it a fair trade.
All of us are more likely to speak up when disatisfied than satisfied. It’s human nature.
But this technology snafu has gone on too long. I appreciate your weighhing in on a regular basis to keep us informed; your customers.
It is not our connections. Many posters—and I’m one of them—frequent other boards and to a person it is the SDMB that “sucks” as it relates to board speed. In my case, it is the only board that sucks. The only one. (I have cable broadband and use Firefox)
It’s time for some table pounding at the Reader. If it’s your software vendor, it’s time to issue an ultimatum with a time sensitive deadline: Get it right, or you’re out. Period.
If it’s a money issue, maybe there was a miscalculation on the pricing of subscripitions—maybe it should be $12.95 for a Charter Member and $15.95 for a Member. I don’t know; and I’m aware that those pricing levels** might drive away subscribers.** I suspect that some members wouldn’t mind paying a bit more to ensure stability of the board; others may not, or can not. Several boards have provisions for donations—I know that’s a harder sell when the owner is a corporation. (most of the sites that have donations are boot strap operations owned by individuals)
If it’s a priority issue at the Reader, I can tell you that at some point subscribers will not re-up for this reason. It would be sad to lose members over connection speed, when so many other things have been done well.
If it is a one-time over haul of some arcane software wizardry, maybe you do a pledge drive. Seriously. If you came to us and said, “It’s gonna cost $10,000 to do what needs to be done and all will be well; and that is $X per member…”, I suspect that many—certainly not all, or even a majority---- posters will chip in. I would.
But it’s time to get this done. You’ve asked us to be patient, and most of us have. But this two-minutes-to-load-a-page is getting old. Very old.
So, I’ll continue to be patient. I would ask you in return to tell the brass that the natives are restless. Pound some tables.