Did said server at least learn from the decking and try approaching in a reasonable fashion rather than run up shouting and shoving things in a stranger’s face?
This isn’t going to make you feel any better; I was talking with my supervisor today about this whole project, and he mentioned that he realized that they could have scanned all these files in to the computer at some point. Then he went on to say that after they were all scanned in, then they could print out all the files that way! I said, “Or you could just load all the electronic files up onto an external drive.” Did I mention that this company hasn’t got a clue about records management? :smack:
I hope so. This time the server went to the reception desk, said he was there to serve papers on my minion. She gave him her brilliant smile, called upstairs and minion came right down and signed them. That’s gotta be a lot more fun than chasing people down in parking lots.
That was no help at all. If you need me, I’ll just be over there, drinking some of Bill’s beer.
I used to occasionally work with immigration files. Whenever a new document came in which required the file to be reviewed, instead of putting the new document in the file and routing the file for review, the file would be copied and the copies attached to the document and routed to the required offices, presumably so the original file would still be available if necessary. Of course, when the document came back, it would be added to the file with all the copies still attached. On some files the earlier stuff was duplicated 10-12 times.
And another file rant. I keep a lot of my e-mails, because I frequently need to refer back to them for reasons which are a significant business requirement. I could archive these as PST files, but we are not allowed to store business critical information on local computer drives, as this risks loss in case of a hard drive crash, and we are not allowed to store PST files on network servers as this causes problems with backups. So I just keep them in my mailbox and periodically get a message that my mailbox has reached its limit, upon which I request my mailbox limit to be increased again.
We have been told by IT that the upcoming change to our e-mail system will include a mandatory very small limit on mailbox sizes, as e-mails should should be considered to be temporary and only be kept until the conversation is complete, after which they must be deleted or moved to the official departmental electronic document management system - WHICH AFTER 20 YEARS OF DISCUSSION THEY HAVE STILL NOT YET EVEN BEGUN TO CREATE!
This is not just bureaucratic nonsense or large company inefficiency. Electronic document systems need to be validated to verify dates and signatures and content have not been manipulated. Companies also have to maintain systems to read documents from old, out moded systems.
I’m not saying this is earth shatteringly difficult, just that it isn’t just inertia.
Just, mostly inertia.
Nine months after transitioning from close-knit small businesses to a large, bureaucratic union organization, I am pleased to announce I have given birth to zero beautiful fucks.
I have realized that I have no power here and to change anything it is weeks/months of meetings and no one ends up giving approval for the changes, so I have stopped trying to change things. I have become a cog in the machine, just doing what I’m told.
The current fight is with transitioning to a helpdesk environment. Our team has doubled in numbers and no longer can we provide support by clients simply emailing someone on the team. We need a team-based support solution, so obviously moving to a ticketing system is best. But now we’re stuck in a maze of getting ITS to give us a workspace in the current helpdesk environment because they won’t approve any other ticketing system. And then we’re trying to get approval from management to send out an email to clients saying we’re moving to helpdesk. And then we made the mistake of going ahead and integrating into helpdesk anyway without full support and now clients are ignoring the helpdesk emails because they’re confused. To add to this, not all team members are on board with the impersonal helpdesk and continue to email people directly instead.
I have run out of fucks to give. I have given my best efforts and nothing changes. No one with the authority to do anything will give it, and so I show up every day and hobble along with our broken system.
So, kushiel, you’re a government worker like me?
We have a self-service reporting program that is in no way user friendly, but we’re supposed to use it for problems. I do. IT sends me an email requesting I call to resolve the problem. I do. Problem gets resolved, great!
I then get an email reminding me to use the self-service reporting program and not to call. Every time.
And when I can’t log in to use the self-reporting program, so I have to call in? They remind me over the phone AND by email that I’m supposed to report the issue first. How can I do that if I cannot log on? I thought so.
Get a government job, they said. You’ll have job security, they said! I appear to have traded job security for my soul.
I should not read this thread while eating. If I had choked to death on my lunch, I would have haunted you forever.
And you have managed not to have a screaming fit on them every time they tell you to do it the right way after you did it the right way? Excellent self-control!
I thought that was in the brochure. 
Former job gripe: The person they hired to replace me just e-mailed me to ask if a particular study patient needs a urinalysis in addition to the urine pregnancy test they did. I replied that said patient is surgically sterile so why did they do a pregnancy test, and if the lab kit form says “urinalysis” in its list of tests, then do one.
Response? That the form said urinalysis, so should one be done?
/headdesk
I’m rarely inclined to after having to deal with the same issues over and over…like an inspector who looked at the 0.25" - 0.26" requirement for a dimension, and recorded 6.50" as the actual dimension. (This one happened this afternoon, and has not been resolved yet. I’m looking forward to the explanation…there is absolutely nothing on that part that measures 6.50".) Had another guy decide to make up his own serial numbers for some parts, rather than using the serial numbers noted in the procedure. This is getting beyond the point of simple mistakes or typos that anyone could make when they’re in a hurry; I’m starting to see genuine negligence, and it’s pissing me off. (And yes, my supervisor is aware of the problem.)
The only way this could be better was if the patient was male.
Sadly, or perhaps fortunately, no.
The worse news is that I’d posted a note right by the lab kits indicating which patients do need a urine pregnancy test every visit. :smack:
Dear micromanager: did it ever occur to your beyond-OCD mind that the file search that you absolutely had to have in the next 5 minutes might actually be accomplished in that time if you would just quit e-mailing me every 30 seconds? “Where is it?” “Did you find it yet?” “Where are you looking?” “Are you sure it’s not in the X folder?” Will you please STFU and let me do my job? These hectoring, badgering e-mail and phone calls are bordering on harassment.
And furthermore - when you ask me if the boxes shipped and I tell you they shipped on Friday and give you the tracking number, they by goddamn shipped on Friday. You don’t have to e-mail the CR manager (who actually filled out the waybill for me) and ask him if I really, really shipped the boxes! They are at their destination two days early! And what is your reasoning behind insisting that I overnight courier a package of flyers to the hotel when a co-worker is flying to the same meeting today and volunteered to bring them with him?
One week to go before you leave. There is a double martini at the end of this for me.
We’ll buy it for you!
My 10 mo. old is showing signs of being an ideal candidate for a government job. I gave him a pacifier, which he stuck in his mouth. Then I gave him a second pacifier. So he spit the first one out and put the second one in his mouth. Then he saw the first one again so he spit the second one out and put the first one out. Then he saw the second one again…
This went on for several minutes.
If he can sit and do a pointless repetitive task for hours on end he’s a shoe-in for a government job!
Kelevra, proud government worker.
One week left and this person is out the door? Wouldn’t this be the point at which you could begin ‘overlooking’ the emails and calls? Seriously, crank up the Passive-Aggressive to 15 and stop giving a damn. Consider this person as being gone already and the present noise as merely an unpleasant echo that will soon end.