I think most people who are upset about the board’s performance are bringing years of frustration to the situation, and I can’t say that I blame them.
For years the admins have been starring in the off-Broadway production of Things Are Gonna Be Great Soon! It includes such numbers as “Cool Things Are Coming!” and “You’re Gonna Post For Free” and the show stopping “Don’t Let the Door Hit Ya Where the Good Lord Split Ya.” Oh it sounds like a fun show, but in the end the audience feels as tired as the performers.
A lot of times I feel really sorry for the staff because they’re the ones that have to dish out the excuses and assorted horseshit. I imagine it to be much like being Dubya’s press secretary. “You want me to tell them WHAT?” I can appreciate what a frustrating job that must be, and they have my sympathies. Still, their answers (especially Tuba’s) are often dripping with sarcasm, indifference, or outright disdain. This, of course, gets the mad people madder so they complain more and on and on.
Part of the problem seems to be that Jerry is either unwilling or unable to to “his job” of taking care of the software and board issues. Add that to the fact that in this diverse customer base there are many people who do know how to do that job so they offer advice. Some of it is offered with a helpful tone, some is not. When people have complained or made suggestions, the staff have passed on these messages to Ed and/or Jerry as they say they will.
Ed, up until recently (what date did that book drop?) wasn’t seen around these parts much. He shows up at the time of the switchover when people are finally starting to see some changes. Some people are giddy with the changes they’ve been waiting for years on, while others are highly suspicious based on past performance.
I fully admit to rolling my eyes around my head so much I gave myself a headache at Ed’s new forum, but I do think that most people went too far with their outrage. Don’t like the forum? Don’t go there. I think Ed was pretty responsive to those complaints and made a good compromise where he didn’t have to. Honestly, I was impressed.
Now it seems that he’s pissed off enough to ban all complaints except in the Pit, and maybe not for long here. Awww, is his widdle ickle feelings pushed to the limit? Maybe he has a taste of what his staff has had to absorb while he doesn’t show his face here. I don’t give a half a fuck if he’s had enough. That’s his fucking problem.
To me this board is just someplace I visit while I’m online. For some people on the board, it’s more of a community of friends. They buy into the whole “Fighting Ignorance” and “Cecil” BS. They buy those books and promote this place. Their loyalty has often been met with an attitude that they are lucky to be here and should show some respect. It never ceases to amaze me that paying customers, fans, and participants can be treated as if they are such a pain in the ass. I’m sure there are many times we are pains in the ass, but without all of these people nobody would give a shit about The Straight Dope.
In summary, chill the fuck out Ed and realize this is the bed you’ve made. Sweet dreams.