"Dear Supervisor,
"The IT staff regrets deeply the negative impacts on your productivity from server crashes. With my boss’s concurrence, I have issued a directive that you and other Supervisors be given at least 24 hours advance warning of any future scheduled server crashes.
"Do bear in mind, however. that much as with fire drills, this will have no impact on unscheduled server crashes, which do not originate from IT actions.
"I trust this pro-active step will serve to alleviate your concerns to the extent possible.
“Sincerely,
Clothahump”
