A question about warnings and their relationship to bannings.

I brought this issue up in the Pit thread where milroyj’s banning is being discussed and debated, but i realise that Mods or Admins may not see my posts there, so i decided to open a new thread here.

In Lynn’s thread announcing milroyj’s banning, she says that he has accumulated five warnings, and gives a link to each one. The one i am interested in is the third one, where his offence, according to Lynn, was “Insults traded with another poster in the thread, which is in IMHO.” Fair enough. We know that we’re not meant to trade insults outside the Pit.

But, as the other poster in question in this particular instance, i have a couple of comments and questions. My comments don’t relate to whether or not my behavior in that thread was or was not out of line—i clearly broke the rules, by saying (in a somewhat round-about way) that milroyj was stupid, and then accusing him of practicing ignorance. What concerns me most about this is that the incident was used as one of the “warnings” that contributed to milroyj’s banning.

Now, i have always been under the impression that serious warnings, of the type that are recorded and that might contribute to a banning, were clearly identified as such, either in the thread itself or in an email from a Mod/Admin to the poster in question. I’m thinking of instances like this, where Mod samclem says:

or like this:

Compare these warnings with the Moderator intervention in the thread where milroyj and i were arguing:

There was no mention of a formal warning, and in fact the intervention itself was much more in the “Cool it” type of vein. I’ve seen literally dozens of these offhand warnings, cautions, and admonitions given to various posters over my years on the Boards, and i was not aware that such interventions in rather innocuous little spats like the one that milroyj and i were having could be trotted out later as examples of formal warnings. I received no email telling me that my behavior had been bad enough to warrant a warning, and i can only assume that milroyj did not either.

Note that i’m not trying to argue here that my behavior was acceptable, or that i didn’t deserve a warning. I’m just pointing out what seems to me to be a rather inconsistent way of giving warnings in the first place. I think that when someone does something bad enough to be recorded and kept as evidence for future use against that person, then the person should be told very explicitly that this has been done. The very fact that the words “formal warning” are sometimes used by Moderators and Admins suggests that the distinction between informal interventions and formal warnings does, in fact, exist in the minds of at least some SDMB staff. I’d just like for the whole thing to be consistent.

As TVeblen said only about a month ago:

Well, i submit that if warnings are indeed “intended just as much to help posters survive and thrive on the board as they are to crack down,” then if a warning is serious enough to be stored away for future reference, this should be noted at the time, and the poster in question should be informed.

I am now curious, after learning that our exchange was one of the reasons behind milroyj’s banning, to know whether the exchange was also recorded against my name. I’m also curious, having been told (i think) on a couple of other occasions to cool down a bit, as to how many other black marks there are that i don’t even know about. Is it possible that i’m one slip away from being banned, without ever seeing a “Consider this a formal warning” warning?

This is really just a question transparency. A lot of us get a little more heated and personal than we should on some occasions, and it seems to me that there is—or should be—a distinction between relatively minor infractions that draw an admonition but are not record, and more serious problems that require a formal warning. I think milroyj (and perhaps, by extension, other people in the past or future) got the short end of the stick on a couple of those “warnings.”

Well, FWIW, milroyj did get FOUR other formal warnings.

I sort of got the impression that #3 was included as an example of a mod admonishment, in conjunction with the warnings - you know - like you’ve been warned a boat load of times but you still cause the mods to have to admonish you - yer gonna get banned.

YMMV

Interesting point. I have been part of threads that have been closed down or invovlved a moderator’s intervention. I will admit that sometimes I lose my temper and go a little overboard with some postings. I don’t think I have ever had a formal warning but how would I know for sure? Would it be possible to have a private tally kept whereby only that individual could read it?
Or I suppose there’s always the “Scarlet Letter” approach in which each poster’s status is displayed on every posting.
Also, should someone’s length of membership be taken into consideration? If someone gets one warning per year, after 5 years (and 5 warnings) should that person get banned?

The practical side of things is that we are not trying to be a police department, with a distinction between “formal warnings” (on yellow paper) and “serious warnings” (on pink paper) and “mild warnings” (on white paper), all in triplicate. We neither want nor are able to be that legalistic/administrative/bureaucratic.

Also, there’s no magic number of warnings that a person gets before the axe falls. When a Moderator suggests to the Mod group that a poster has used up all patience, we look at that person’s record. Three or four or five serious offenses are usually enough. Repeated refusal to correct some moderate offense, or even someone with a hundred “mild” moderator interventions (for instance), might have finally hit the last drop that overflows the camel’s back.

Generally speaking, if you haven’t got at least one formal, severe, serious warning, don’t sweat it. We do try to email warnings to people, when feasible – especially if we think someone might not revisit a thread with a posted warning. wolf_meister asks:

I think you’d know, unless you’re completely oblivious.

BTW, obviously, the case is different for a fly-by newbie who hops in to post a porn link and then vanishes. No warnings necessary when the offense is so gross.

Well, you say “three or four or five serious offenses,” but it’s not quite clear, to me anyway, exactly what “serious” means. For example, i wouldn’t previously have considered my little spat with milroy a “serious offense,” but apparently it was, given that it was listed as one of the five incidents that got him banned.

Can i ask you a direct question about it: is that particular incident recorded against my name, as something to be used against me in the event that i break the rules more seriously? And will you tell us, upon request, exactly what sort incriminating evidence our records contain, which incidents were literally forgotten as soon as they happened, and which were deemed important enough to record for posterity?

FTR, sometimes warnings are issued by e-mail as well. We don’t reproduce those here, but they’re usually used in situations where a poster finally reaches last-chance, hanging-by-a-thread status. We don’t like to ban posters, so if anything, we bend over backwards to try to salvage them. This was done with milroyj as well. He was advised by e-mail, quite explicitly, that his behavior needed to change. His opinions didn’t matter a whoop. We have posters who are rabid about a mind-boggling array of things. How he conducted himself did matter, and he was made fully aware of that.

There’s no magic number of warnings. Nobody has to worry about a demerit or detention from eighth grade hanging around to haunt them.

One message board I visit uses an automatic system of five offenses, them BOOM. I immediately racked up a warning by absent mindedly signing a post. Minor, but against the rules; one-fifth toward the big boot. It’s very cut-and-dried, and my warning level appears (only to me) everytime I post. Posters are advised that questions or appeals about warnings will not be considered. It works–for them–but there’s zero flexibility. Five, even a very minor five, then out.

We don’t approach it that way. Anybody can have a bad day, screw up on something minor or even fairly major: shit happens. Warnings are taken in context of overall posting practice and behavior. Some warnings really are relatively minor: bumping zombie threads, putting threads in the wrong forum, etc. They’re pointed out to remind the poster–and everyone else–to watch such things because they interfere with the smooth running of the board, but they aren’t cardinal sins either. We don’t tally warnings with an eye toward banning people.

The only thing that really matters is if problem behaviors keep happening. That’s when we take a look at whether and/or how often the poster has been advised to do otherwise. If someone’s posted along, with maybe a moderatorial nudge or two along the way, that person doesn’t have a thing to worry about. If someone skates onto thin ice, we let 'em know it.

FWIW, documented warnings are one of the best protections posters have because they’re the record for internal review. That record is examined by staff, and at least two mods and an admin must agree that some action is fair and warranted. (BTW, anybody who thinks that group, posters all, are hive mind zombies about any issue is seriously deluded.) That action could range from a last-chance warning on the board to an e-mail, or depending on what’s already been done, to finally banning.

The point is help posters, even contrary, annoying ones, to smooth out enough rough edges so they can continue posting here. Hey, some real pains have become fine, thoughtful posters. We’re willing to work with them as long as they’re willing to work with us. The extent of that patience will never satisfy everybody. Fire breathers will demand X, Y and Z be banned immediately or they’ll leave, so there. Freedome fighters will cry conspiracy and oppression if anyone is banned. C’est la vie.

Veb

Damn. Dex beat me to it. And in much fewer words, too.

Gonna flounce off and persecute somebody now.

I think TVeblen has answered that pretty well. “Minor” means violation of policy or practices that are designed solely for the efficiency or smooth running of the board, like putting threads in the wrong forum. “Major” means causing a major to-do, like unprovoked vehement personal insults.

But the main point, to reiterate what Veb said, is that we usually ask a person to cut it out. Anyone can lose their temper, be forgetful, become overly frustrated, or whatever. It’s repeated behaviors that push the line. So, even though posting in the wrong forum is “minor,” if someone continues to do so, then somewhere around the 10th or 15th or 20th post, we’re going to conclude that this isn’t just an honest mistake, but a deliberate provocation.

The incident is recorded. It’s not recorded against your name, it’s just recorded. If we find that you have three or four such incidents in the next few weeks, then yes, it will be evidence against you – evidence of a repeated misbehavior, despite warnings. If you don’t, then no, it won’t.

We’re not traffic cops. We see you charging through a stop-sign, we tell you to please not do it again. We see continued disregard for stop-signs, we take stronger action.

I’m sorry that we can’t be more specific. It’s not like we have a scorecard, as the board Veb mentions. We don’t want this to be a bureacratic or administrative game. We want to be very understanding of occasional slips. All of us, except Cecil, make mistakes from time to time.

In fact, the mods don’t even know how many warnings any particular poster has, until they search for them. Which is a lot of work, so they generally don’t unless the possibility of banning has come up. If one of the mods notices “hey, this guy has been rather a problem in my forum”, then that mod will e-mail the others to ask how he’s been with them, and only then would the mods compare notes and tally up the total of warnings. If, over five years, you get five minor warnings in five different fora, chances are, nobody’s going to notice in the first place. If you get those same five warnings in your first six posts in the same forum, then yeah, the mods probably will notice.

Thanks for all the replies. I guess, given the undesirability of a more rigid system such as that described by TVeblen on the other forums, that what we have is about as good as we can hope for.

All i would suggest, in that case, is changing the focus of banning announcements a little bit. The announcement of milroyj’s banning contained links to five very specific offenses, and it is rather easy to infer that these, and these alone, were the reason he was banned. Perhaps a smarter move might have been to say, “This poster has been banned for consistently breaking the rules, being a jerk, and failing to improve his behavior after repeated warnings. Here are some examples of the type of thing that led to his banning.”

Just my 2c.

That sounds like a good idea to me, mhendo. I passed it along to the whole mod group. Thanks for the thought.

Veb

What, 5 warnings is not enough? :slight_smile:

It sort of goes without saying that someone that managed to accumulate 5 formal warnings also had plenty of times they just got talked to, or scolded, or outright yelled at before and between the warnings.

Most people (I bet 99%) don’t even get as far as a formal warning; we ask them not to do something/to do something and that’s the last time anything is ever an issue. And even that is forgotten by us, forgotten by them too, I bet.

It’s when someone refuses to listen to us and persists in bad behavior, then we got a bigger problem than the original offenses. And when this is a pattern of behavior over time, there’s not much choice left.

your humble TubaDiva

I want to talk about these “warnings.” For instance, I received a warning for which neither I nor at least one other member could figure out how I had earned that warning. Also I never received an explanation from Lynn Bodoni nor admission that the warning was given in error.

Now, years down the road (I notice that some of milroyj’s warning dated from 1999), what if somone “tallies” my warnings, comes up with 5, and decides to ban me, without really considering whether every warning was serious or even justified?

Good question. I would like to think that the mods take the general intent of the poster into consideration as well as what that person brings to the boards. In my case, the latter would be “next to zilch,” but after being formally warned a couple times, I can honestly say I’ve tried to not repeat those same mistakes, so I think the former applies.

As has already been stated, there is no magic number for warnings. And yes, they are taken in context of the entire posting career. Knorf and Maureen, you’re worrying without cause.

Warnings get stuffed into what amounts to filing cabinet. We don’t even open the danged thing without a good reason, i.e. obvious behavior problems that are causing trouble to the board. Who wastes time poring over old files? Basically they just sit around, ignored, unless there’s a reason to go look for something.

Say there is a serious problem, serious enough for somebody’s record to pulled, so to speak. Every single thing in it will still be examined by numerous people, often the whole staff. It’s not all that unusual for such reviews to end up with some action short of banning. That’s where context comes into play, as well as the nature and circumstances behind warnings.

Nobody is going to get even close to a danger zone without knowing about it.

Veb

In addition to mhendo’s suggestion for more and clearer text in banning announcements above, I would add that the admins should note when the banned member has been warned about his or her conduct by e-mail.

If the posts show that bannings of long-time members usually involve personal e-mail warnings, it may allay some fears about sudden, unexpected bannings by the mysterious hand of mod.

Is that the file cabinet in the cellar stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard’? That would explain why you don’t open it without good reason.

No leopard sign. We do keep the wolverine in the cellar john with the filing cabinet though. Gotta build a critter run for that sucker one of these days.

Wolverines aren’t really good about using litter boxes either.

Veb

Yeah, you and This Year’s Model weren’t the only ones puzzled, Knorf. I think this one should be reexamined.

Maybe Lynn’s confusion stemmed from this post:

http://boards.straightdope.com/sdmb/showpost.php?p=6143078&postcount=86

Lynn perhaps thought Knorf was quoting from this post, and paraphrasing:

http://boards.straightdope.com/sdmb/showpost.php?p=6143071&postcount=85

When if fact Knorf was quoting (verbatim) from this earlier post:

http://boards.straightdope.com/sdmb/showpost.php?p=6143042&postcount=78